Alkym project complete at Air Seychelles: delivered with extras
28 Aug 2011
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Today Volartec announce yet another successful implementation project of Alkym Management and Control System for Aircraft Maintenance. Air Seychelles are the latest customer to have been delivered a successful project within the time frame that many say is impossible. In just five weeks the onsite implementation team have completed configuration, data transfer, training and on-site support to ensure Air Seychelles is getting a return on their investment in the quickest time possible.
On top of the normal project deliverables many opportunities surface during these types of projects where the Volartec expert teams can assist the customer in optimising their current maintenance programs. Dealing with similar airlines from all over the world on a consistent basis has allowed our project teams build upon their own existing knowledge from within the aviation sector. This knowledge transfer comes as standard with our flexible approach to ensure we maximise the customer experience.
On this occasion Robert Chong-Seng, Head of Technical Support at Air Seychelles pointed to “the professional approach in the planning, implementation and management of the project.” And how the team “displayed so much enthusiasm, passion and focus all the while enjoying what they were doing. In particular we appreciated how they assisted us in using the scope of the project to ensure we were getting maximum value from our current maintenance program and practices. This was beyond the normal expectation but our team wanted to work closely with Volartec to ensure all the skill sets from both sides complemented each other.”
Upon the completion of this phase of the project John Barry, VP Business Development with Volartec stated that “We see this as a step in building a long term relationship with the customer. Our dedicated team will continue to support Air Seychelles even after they leave. In the early stages of the customer support the people that visited the customer take core responsibility to ensure smooth transition to our world class support service. This personal touch gives the customer extra confidence in the change process.“
About air seychelles
In operation since 1978, Air Seychelles has evolved from a purely domestic operation into a professional and highly respected National Carrier. With its HQ at the International Airport on the island of Mahe they have a current fleet of 9 aircraft. The domestic fleet consists of 3 Twin Otter and 1 Shorts 360 whilst the international fleet has 5 Boeing 767 aircraft. Next year will see the arrival of two new Boeing 787 Dreamliner’s.
Volartec is one of the fastest growing IT companies in the aviation industry. Specialized in the development and implementation of world class software systems, Volartec provides the most profitable products and services of the market.
With more than 10 years of experience in the aviation industry and constituted by a highly qualified IT and aviation experts team, Volartec assures a successful combination of professionalism and experience.