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Binter Technic live with AMOS

At a glance

• Binter Technic celebrating AMOS go-live
• Another MRO provider joins the AMOS Community

Dedicated project teams ensuring timely go-live

Swiss-AS is pleased to announce the smooth AMOS go-live of Binter Technic.

“Binter Technic is one of the most well-known MRO providers when it comes to ATR aircraft. On behalf of Swiss-AS I would like to congratulate Binter Technic on the successful cut-over to AMOS and officially welcome them to the AMOS Community. We are pleased that the circle of MRO providers using AMOS is expanding constantly,” states Ronald Schaeuffele, CEO of Swiss-AS.

Right from the beginning, the project had a strict timeline as the go-live was planned to take place before Binter’s high season starts. Thanks to the dedicated key users, the ambitious timeline for the cut-over was successfully completed with an on-time go-live. The big bang cut over was very smooth with hardly any disruption to the ongoing maintenance projects and the Binter workforce rapidly integrated the new processes.

Binter Technic decided to perform all related project tasks in-house. While other companies may engage third parties to outsource time-intensive project tasks, such as data migration or change management, Binter Technic was in the fortunate position of having the required resources and skills available in-house.

The project was characterized by the strong personal dedication and effort of the project team. During the go-live, the Binter Technic key users and the Swiss-AS onsite team joined forces to finalize this implementation with a successful cut-over.

Airbus Transport International Selects Conduce eTechlog8 for Beluga Fleet

Conduce are pleased to announce that Airbus Transport International (ATI) have selected eTechLog8 to replace the paper technical logbooks for the Beluga fleet.

The Conduce eTechLog8 suite of mobile applications is designed to eliminate all the paper log processes, removing the need for the aircraft technical log and the deferred defect log books.

eTechLog8 is a modern UWP (Universal Windows Platform) application that is mostly used offline, only requiring an internet connection to transmit data as and when appropriate. The accompanying web application eCentral8 is used to configure the system and monitor/manage all journey log data, defects, defect actions and associated line maintenance activities.

ATI will not only use the eTechLog8 application but also the fully integrated eDoc8 and eForm8 companion applications to deploy aircraft documentation and capture additional business data as required via the Panasonic ToughPad FZG1 Tablet devices. 

Conduce Managing Director, Paul Boyd, stated that “The selection of eTechLog8 by Airbus increases the reach that the product is achieving in terms of EASA territory approvals and furthers our integration capability with the standard airline M&E systems currently in use.” As part of the ATI implementation, eTechLog8 is planned to be integrated with the ATI M&E system in a second time. The eTechLog8 will be deployed first stand alone.

The Conduce eTechLog8 solution was selected following a formal RFP process and was found to be both compliant and flexible to the needs of operating the Beluga cargo fleet actual BelugaST and Future BelugaXL . The extensive EASA approvals for eTechLog8 already achieved was a strong attribute along with Conduce’s depth of practical knowledge within the area of electronic technical logbook solutions.

Web Manuals signs its first Canadian customer 

29 October 2018: Web Manuals Inc, developer of the world standard in digital documentation solutions for the aviation industry, is celebrating winning its first Canadian customer after exhibiting at its most successful NBAA-BACE trade show to date. 

Fig Air, the Toronto-based VIP helicopter charter operator, will use Web Manuals to digitally edit and review its technical manuals, before distributing them to its staff. 

Krister Genmark, Director of Operations Americas, Web Manuals, says: “We are delighted to be welcoming Fig Air to the Web Manuals family. This is a particularly exciting appointment because Fig Air is the first of our 180+ customers to be based in Canada, signifying how more and more aviation businesses around the world are recognizing the benefits of our digital documentation solutions. 

“We are very proud of our international growth and are committed to expanding our presence in the North American market out of our recently opened New York City office, our second facility in the region after opening our San Diego office in 2016. We enjoy working with forward-thinking aviation businesses, like Fig Air, helping them to focus on their resources, improve their efficiency and make them even safer.” 

The Director of Flight Operations, Fig Air, says: “We have wanted to improve the way we update our manuals for some time and Web Manuals provides the perfect digital solution. Its cloud-based platform enables us to make modifications and seamlessly share these updates with our staff. We are looking forward to applying the time and cost savings, that working with Web Manuals promotes, to other areas of the business.” 

Web Manuals now has more than 180 customers worldwide, 25 of which are helicopter businesses. 

Web Manuals launches first online store product together with ARGUS

NBAA-BACE, Orlando, Florida; 18 October 2018: Web Manuals is partnering with PRISM, a wholly owned subsidiary of ARGUS International, to launch its first product in its online store, providing a frictionless way for aviation companies to transition to digitized documentation. 

Ready for download by the end of the year, the initial product on offer from ARGUS will be a Part 91 operators manual document template. Martin Lidgard, CEO and founder of Web Manuals, says: “The document template is ideal for start-ups just getting to grips with their digital documentation and wanting to get started as quickly and efficiently as possible. For existing operators looking to upgrade, it provides an easy solution for uploading all their documentation into a digital version.”

Web Manuals’ online store allows customers to buy additional products and services to help support their compliance needs in a seamless, intuitive way. By creating friction-free access to digital documentation, Web Manuals and ARGUS are making it easier than ever for corporate jet operators, airlines, training centers, cargo and helicopter fleets to remain compliant and up-to-date with any regulation changes.

For added ease, the templates are integrated into Web Manuals and plugged into FAA regulations and IS-BAO and ARGUS standards to provide all compliance requirements straight out-of-the-box. 

As part of the document template, ARGUS will be providing a tailored maintenance service to suit each customer’s need. Joe Moeggenberg, president and CEO of ARGUS International, says: “ARGUS provides ongoing regulatory updates in Web Manuals by learning which regulations apply to which documents and then linking to the appropriate standards, which is then propagated to documents and safety improvements. Operators can tailor their documentation on their own or with ARGUS.”

Lidgard concludes: “Our online store is designed to make the transition to digital documentation as easy as possible, meaning the road to compliance is seamless and stress-free. The launch of our first online store product from ARGUS is the start of a new era in on-the-spot adoption of digital documentation and we are excited to see this evolve.”

eWAS 2018 USER FORUM: OPTI CLIMB FUEL SAVING RECOMMENDATIONS AVAILABLE FOR PILOTS IN eWAS REAL-TIME WEATHER APP

18th October 2018, Barcelona – Emeric Lazard, Customer Support Engineer and OptiClimb expert, will attend GTD’s annual eWAS user Forum in Barcelona and explain to the airlines how OptiClimb recommendations will from now on be available in the eWAS weather app. Thanks to this, the pilots using eWAS will be able to optimize their climb profiles and therefore reduce their fuel consumptions and CO2 emissions.

Last year, more than 10 airlines from Europe, Asia and the Middle East attended the event and the meeting was also the opportunity to celebrate the passage of 10 000 pilots using the eWAS solution.

Learn more about eWAS: http://www.ewas.aero/

Learn more about OptiClimb:  https://bit.ly/2GRf6FD

Learn more about Safety Line: https://www.safety-line.fr/en/

Ramco Systems teams up with Airbus Helicopters

For seamless digital exchange of aircraft data which will reduce fleet induction time by 90%

Amsterdam / Chennai, INDIA – October 17, 2018 – Global enterprise cloud software specialist Ramco Systems has announced that it has teamed up with Airbus Helicopters SAS to develop an MIS Data Pack Connector – a product feature that automates Airbus’ fleet management data, with Airbus systems.

Ramco, one of the only four vendors shortlisted for the initiative, will build a Management Information System (MIS) data pack connector for Airbus Helicopters, which will be bundled with Ramco’s own Aviation Software for fleet maintenance and engineering (M&E).

With the MIS connector, Ramco clients who use or plan to buy Airbus Helicopters can import each aircraft’s specific configuration data and maintenance programs to their Ramco enterprise system in a matter of days, compared to more than a month required by traditional ERP systems.  

By automatically importing the latest available data packs directly from Airbus Helicopters, the data pack connector removes manual error and eliminates the need to collect data from disparate sources when inducting new aircraft, thereby expediting the aircraft induction process by ~90%.

“Through these agreements, we’re paving a two-way digital street between Airbus Helicopters and the companies that manage maintenance data for helicopter operators, facilitating the automatic sharing of data and avoiding human-error-prone and time-consuming manual transfers,” said Matthieu Louvot, Executive Vice President of Customer Support & Services for Airbus Helicopters. “This capability takes us one step closer to creating a complete digital ecosystem, while simultaneously helping our customers along their own digitalisation journeys.”

By partnering with Airbus to create these digital pathways, Ramco Systems will get easier and faster access to Airbus’ rotorcraft data and technical documentation — especially when a new aircraft is put into operation – which feeds the maintenance information systems and informs a customer’s maintenance planning.

Commenting on the association, Virender Aggarwal, CEO, Ramco Systems, said, “We are pleased to work with Airbus Helicopters to develop the MIS data pack connector, which will be a valuable addition to Ramco’s global aviation enterprise offerings. Our clients will soon be able to enjoy increased visibility of their Airbus assets, as well as productivity gains and improved airworthiness. We are confident that this exciting venture will benefit new and existing customers of both Ramco Systems and Airbus Helicopters.” 

Ramco Aviation Software is trusted by 22,000+ users to manage 4,000+ aircraft globally. Accessible on cloud and mobile, Ramco Aviation Software continues to innovate with ‘Anywhere Apps’, significantly reducing transaction time both during aircraft-on-ground (AOG) conditions and critical aircraft turnarounds. Ramco is changing the paradigm of enterprise software with ZERO UI, powered by cool new features such as voice-based transactions on Google Assistant or Alexa, chatbots, mail bots, HUBs and cognitive solutions. With 75+ Aviation leaders onboard, Ramco is the solution of choice for several large airlines and top heli-operators and multiple MROs around the world.

*Google Assistant™, virtual personal assistant is a trademark of Google LLC | Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates

Web Manuals signs Solairus Aviation, cementing its position as a valued digital solutions provider

NBAA, Orlando, USA, 17 October 2018: Web Manuals, the leading digital documentation solutions provider for aviation businesses worldwide, is today announcing at NBAA-BACE private aviation services company Solairus Aviation as its latest customer. 

With its managed fleet of 145 aircraft and 55 base locations across North America, Solairus Aviation will become Web Manuals’ largest business aviation customer to date.  

Solairus Aviation will use Hurricane V7, the latest version of Web Manuals’ software, to author, review and distribute its documents and manuals to staff. Hurricane transforms the new user experience with more than 200 guides, including step-by-step walkthroughs and 35 video demonstrations, making user adoption easier and quicker than ever. 

Martin Lidgard, CEO and founder, Web Manuals, says: “We are incredibly proud to be announcing Solairus Aviation as our latest business aviation customer. We will work with them to support their operations, meaning they can remain agile and competitive and focus on other areas of the business. This is a great step for Web Manuals and further proof that we have cemented our position as one of the most valued digital solution providers in the industry, able to work with small companies right up to big operators like Solairus Aviation.” 

Tom Benvenuto, senior vice president of flight operations, Solairus Aviation, says: “Seeking a digital solution to our paper manuals has long been on our radar and we are delighted to be onboarding Web Manuals to take care of this for us. The benefits are significant, chiefly the amount of time and money that will be saved and better utilized in other areas of the business. We are really looking forward to getting started with Web Manuals and seeing the benefits of their innovative solution.”  

Web Manuals doubles US customer base

NBAA-BACE, Orlando, USA; 17 October 2018: Web Manuals, the global leader in digitizing aviation documentation for the aviation industry, is celebrating another record year of growth after more than doubling its American client base since NBAA 2017.

More than two-thirds of Web Manuals’ 45 US-based customers are from within the business aviation industry, taking advantage of the company’s software to instantly update pilots and crew with any regulation changes, meaning they are always compliant and ready for the next flight. This take-up also demonstrates the software’s ability to provide significant savings to business jet operators through the rapid authoring, reviewing, publishing and distributing of operations manuals, reducing administrative costs as well as the time taken to produce and update documentation.

Martin Lidgard, CEO and founder of Web Manuals says: “We are delighted to see an increase in US clients, particularly business jet operators, coming on board. We have seen this area of the business steadily grow, alongside the introduction of more accessible and scalable solutions to our portfolio, including the customer portal and an online store, perfect for small to mid-sized operators looking to go digital.”

Web Manuals’ current global client base now reaches more than 170 customers, which is a 70% increase since last NBAA and demonstrates the digital shift taking place in the wider aviation industry. 

To support its international growth, Web Manuals has announced the launch of its New York office, with a Singapore office due to open in 2019, cementing the company’s position as the global leader in digital documentation. 

Web Manuals takes a bite of the Big Apple as it continues global expansion

NBAA-BACE, Orlando, USA, 16 October 2018: Web Manuals, the global leader in digital documentation for the aviation industry, is announcing the launch of its New York office, as the company continues its worldwide growth. 

The new office, headed up by Web Manuals’ CEO and founder, Martin Lidgard, will be the first East Coast location for the company, which already has international hub centers in San Diego, Melbourne and its headquarters in Malmo, Sweden.

Lidgard says: “As our US customer base increases month-on-month, a New York office was the next logical step for the company. This decision allows us to be even closer to our US customers, which have more than doubled since last year’s NBAA, and demonstrates another tremendous milestone for Web Manuals this year.

“In 2018, not only have we rolled out Hurricane, the seventh version of our software, but we have also launched our customer portal and online store, making Web Manuals more accessible and user-friendly than ever before. We’ve had a huge amount of positive feedback from our customers, new and existing, who have made the seamless transition to our revolutionary digitization and regulatory compliance software.”

With a growing client base now reaching more than 170 customers worldwide, a 70% increase since NBAA 2017, the company is rapidly expanding to offer regional hubs worldwide, in addition to its around-the-clock online support offering, available to all customers. 

A Singapore office is due to open in 2019, serving Asian airlines, training centers, business aviation charter operators, cargo and helicopter fleets.

Airbus Helicopters Awards Rusada Elite Status as part of Maintenance Information System (MIS) Software Integration Program

Amsterdam, 16 October 2018 – Airbus Helicopters have awarded Rusada elite status for the development of software connectors to connect its MRO system Envision with Airbus systems. This will include the Airbus Skywise data platform.

Rusada are the only provider to be awarded Elite status in recognition of the fact that all connectors are validated by Airbus and operational for the benefit of customers.

“Through this agreement, we’re paving a two-way digital street between Airbus Helicopters and Rusada’s maintenance data within ENVISION nGen for helicopter operators, facilitating the automatic sharing of data and avoiding human-error-prone and time-consuming manual transfers. This capability takes us one step closer to creating a complete digital ecosystem, while simultaneously helping our customers along their own digitalisation journeys,” said Matthieu Louvot, Executive Vice President of Customer Support & Services for Airbus Helicopters.

By partnering with Airbus to create these digital pathways, Rusada are guaranteed easier and faster access to Airbus’ rotorcraft data and technical documentation — especially when a new aircraft is put into operation – which feeds their maintenance information systems and informs a customer’s maintenance planning.

Rusada’s Airbus helicopter operator customers benefit from knowing their maintenance software always contains the most up-to-date information about their aircraft. They can also automatically transfer operational flight data to Airbus applications like Fleetkeeper and FlyScan. And they can become part of Skywise, Airbus’ open data platform first launched with commercial aircraft in 2017 that can store and mine vast quantities of aviation industry data, turning it into actionable intelligence that improves operational performance and business results.

Once maintenance data from across the industry starts entering Skywise, customers could compare their maintenance processes against similar operators and look for patterns and efficiency gains.

“Information related to helicopter components – like part numbers, hours in service, and modifications or overhaul activities performed – is an important data set that helps paint a complete picture of an aircraft or fleet’s history and experiences. As an operator, by using Skywise to benchmark my maintenance activities against others, I might see that similar operators replaced a certain part every 2000 hours, whereas I personally replaced the same part every 1000 hours. This indicates that maybe I am doing something wrong, or that there’s something I could be doing differently to save time and money,” said Stephanie Bonnefoy-Fourie, head of Connected Services at Airbus Helicopters. “We in the helicopter community have so much to learn from each other, but in order to see benefits like this, we need data.”

Today, nearly 550 helicopters are connected to Skywise and Airbus aims to make Skywise the reference for the sharing of data related to all phases of a helicopters’  lifecycle, including design, production, operations and maintenance.