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Signs multi-million-dollar digital transformation deal to unify operations across four additional business units in Hong Kong, Xiamen and Jinjiang

Chennai, INDIA – December 23, 2019 – Hong Kong Aircraft Engineering Company Limited (HAECO Group), a leading Aviation Maintenance, Repair & Overhaul (MRO) specialist, today announced it will continue to work with Ramco Systems to bring the global software specialist’s advanced Aviation solutions to four more business units in Hong Kong,  Xiamen and Jinjiang.

HAECO’s partnership with Ramco began last year when HAECO ITM Ltd, a HAECO Group company which provides Inventory Technical Management solutions, adopted Ramco’s Aviation Suite. The proprietary platform is equipped with advanced supply chain planning and optimisation, covering Customer Contract Management, Supply Chain Management, Inventory Management, Financial Management, and Component Engineering including Reliability Management.

Following the successful collaboration, the group will now implement Ramco Aviation Suite, integrated with a new HR and Finance solution, at its Component, Repair and Overhaul (CRO) services facilities in Hong Kong and Xiamen; Landing Gear Services facility in Xiamen; and Composite Services facility in Jinjiang.

Implementation of the Ramco Aviation Suite will serve to integrate and streamline HAECO’s various departments and units into a unified whole to maximise operational efficiencies. The integrated system will also give HAECO complete visibility of resources, materials and financials across units to enable faster decision-making based on real-time analytics. Ramco will further support the larger ecosystem through a collaboration with third party software providers in Customs, Freight Forwarding and SPEC 2000 EDI.

Ramco’s software solutions will help HAECO leverage the power of automation through its innovative Bot platform, Ramco CHIA, available in both English and Mandarin. The platform is designed to simplify leave management, expense claims, on-boarding processes and more for both employees and HR staff. In addition, Digital Task Card, a platform designed to manage PDF job cards, will help mechanics and engineers deal with non-routine work by automating manual repetitive tasks.

Virender Aggarwal, CEO, Ramco Systems, said: “We are delighted by this partnership with HAECO. As well as expanding our MRO footprint in Greater China, this partnership symbolises the trust that our clients place in us to support their current as well as future business needs. Ramco’s user-friendly, intelligent and bot-ready solutions will allow partners such as HAECO to accelerate their entire digitisation process.”

Christopher Gibbs, Group Director Components & Engine Services at HAECO, said: “We are glad to have chosen Ramco’s solutions to help bring our digital enterprise vision to life right across our components businesses. Ramco’s software solution will help us seamlessly integrate within our group companies, will improve overall process efficiency, and will lead to increased asset and inventory utilisation. We look forward to optimising our workforce utility and boosting productivity and efficiency, thanks to this digital programme.”

Ramco Aviation Software is trusted by over 22,000 users in the management of over 4,000 aircraft globally. Accessible on cloud and mobile, Ramco Aviation Software continues to evolve with additional technological innovations such as Anywhere Apps, allowing a significant reduction in transaction time both during aircraft on ground (AOG) conditions and critical aircraft turnarounds. Harnessing evolutions in Artificial Intelligence & Machine Learning, Ramco is shifting the paradigm of enterprise software with zero user interface (Zero UI) powered by features such as chatbots, mail bots, HUBs and cognitive solutions. Ramco has also developed application compatibility on Microsoft HoloLens to allow augmented reality, thereby improving efficiency in maintenance operations.  With more than 75 aviation leaders on board, Ramco is the solution of choice for large airlines, heli-operators, defence sustainment and logistics contractors, and Maintenance, Repair and Overhaul (MRO) organisations.

About Hong Kong Aircraft Engineering Company Limited (“HAECO Group”)
The HAECO Group is one of the world’s leading aircraft engineering and maintenance service providers. The Group provides a comprehensive range of services encompassing Airframe Services, Line Services, Cabin Solutions, Private Jet Solutions, Fleet Technical Management, Inventory Technical Management, Component Overhaul, Aerostructure Repairs, Landing Gear Services, Engine Services, Global Engine Support, Parts Manufacturing and Technical Training. The HAECO Group consists of 16 operating companies, employing around 17,000 staff in Hong Kong, Mainland China and the United States. HAECO Group’s website: www.haeco.com

20 December, 2019

This year was full of growth across every facet of our organisation. Before diving into the excitement of 2020, let’s look back on all we accomplished together in 2019.

For the first time in FLYdocs’ history, we have a clear company strategy of becoming the Company of Choice. This year we really defined that strategy which gives us real direction in shaping FLYdocs into the type of organisation we would like it to become.

It has been a successful year for us in our bid to become the Supplier of Choice. We acquired new clients across the globe, continued to enhance our product offering with the launch of the Asset Management Platform and ongoing development of an MRO digital solution. The visibility and strength of our brand is also evident in our growing online community.

Another first for us was launching the NPS customer survey in which we received consolidated and qualified feedback from our customers. This will undoubtedly help us to improve our product and service offerings so we continue to be the obvious choice for customers in 2020 and beyond.

That’s not all, FLYdocs continued to strengthen its relationship with leading industry partners, particularly with technology partnerships. In 2019, we began empowering users with the ability to seamlessly feed their maintenance data from AMOS into FLYdocs® through an exclusive interface developed alongside Swiss-AS. Everything we do is aligned to the best interests of the industry and that is also why we have maintained our partnerships with the aviation industry bodies IATA and the ATA.

All the success of 2019 has been underpinned by our great teams globally. We underwent a process of organisational transformation that involved adopting Peakon as an employee engagement platform to help us better identify employee needs and areas of improvement. Our team has grown tremendously this year as we hired new expertise but also improved our internal job market to drive forward professional development opportunities for our existing teams. We introduced the OKR process too which will give full transparency about FLYdocs objectives and how every individual employee contributes to the success of the organisation.

Thank you to all our customers, partners and employees for making 2019 a terrific year! Let’s make next year even better – we are very excited to enter a new decade with an established strategy that will drive us to become the Customer of Choice across a three-pronged approach as a Supplier, Employer and Industry Partner of Choice.

18th December 2019

⎯ GADSS compliant, N-Tracking has access to the best sources of real-time aircraft data
⎯ New partnership with AirSense, FlightAware and Aireon provides the most complete data sources for global aircraft tracking

NAVBLUE’s N-Tracking is a browser-based Aircraft-Situational-Display solution, empowering dispatchers and flight followers with real-time Flight Monitoring, Situational-Awareness and Enroute Communication in a single application.

N-Tracking is a process-oriented solution for all types of operations aimed to empower and enhance the user with configurable automated alerts, real-time weather, flight hazardous, airport capacity, supporting various integrations (including any third-party, in-house or NAVBLUE solution and is the best integrated solution with NAVBLUE’s Flight Planning), and surface tracking allowing a gate-to-gate increased operational situation awareness.

NAVBLUE is proud to announce today the launch of an enhanced version of this key software solution within its overall N-OCC Suite, giving access to the best sources of real-time aircraft data, including Airbus AirSense, FlightAware, FAA, Eurocontrol and Aireon space-based ADS-B.

The recent ICAO Global Aeronautical Distress and Safety System (GADSS 2018) recommendation has elevated the importance of real-time flight-following and situational-awareness. GADSS requires airlines to receive continuous position reports from all airborne aircraft every 15 minutes
in normal operations and every 1 minute in abnormal operations across all geographies. Depending on an airlines’ aircraft crew and areas of operations, this can be a costly requirement to satisfy.

As an AIRBUS company, NAVBLUE is uniquely positioned to leverage strategic partnerships towards developing a state-of-the-art solution to meet GADSS requirements. Working with AIRBUS AirSense, FlightAware and Aireon, N-Tracking has access to and can intelligently prioritize between
ADS-B (terrestrial and space-based), ASDE-X, multilateration ATC feeds, FAA and Eurocontrol data and ACARS position data to provide the most cost-effective and accurate surveillance, as well weather and flight hazard forecasts from DTN.

Shawn MECHELKE, Vice President OCC Products at NAVBLUE, said: “N-Tracking is the next generation of aircraft tracking and decision support solution that delivers high value to airlines. We have built business partnerships to gain access to the most accurate and complete global
aircraft surveillance data in the industry along with weather content. We work closely with our customer airlines to meet all safety, operational and GADSS compliant requirements, and look forward to continuing to advance N-Tracking as the most innovative solution in the industry”.

“Sharing the joint vision to enhance air traffic awareness, safety and efficiency, we are a passionate member of this innovative aviation ecosystem”, said Carina SCHNITZENBAUMER, Head of AirSense, Airbus. “The N-Tracking solution is a huge step towards a more digital, efficient airspace and we are delighted to contribute to this great achievement, looking forward to a continued collaboration to make more of the sky together.”

Daniel BAKER, CEO at FlightAware, said: “As the world’s most complete and most sophisticated flight tracking data and distribution platform, FlightAware is pleased to be delivering data that powers the N-Tracking solution. Our fusion of real-time terrestrial ADS-B data from FlightAware and space-based ADS-B from Aireon will enable N-Tracking customers to satisfy their most demanding operational and regulatory requirements.”

“We are proud to partner with NAVBLUE as part of a mutually shared vision for an aviation future powered by real time data”, said Cyriel KRONENBURG, Vice President, Aviation Services at Aireon. “By merging Aireon’s powerful space-based ADS-B data with other feeds, we are collaborating to empower full situational-awareness for global aircraft tracking.”

Embarks on a digital transformation journey with Ramco Aviation to optimize resource utilization and arrest revenue leakage

Lantau, HONG KONG / Chennai, INDIA – December 16, 2019 – One of the largest third party MRO providers, and a joint venture company among CNAC(G), UAL, CAL & Gama Aviation, China Aircraft Services Limited announced that it has signed an agreement with the global aviation software provider Ramco Systems to implement its Aviation Suite V5.8 for end-to-end base and line maintenance operations.

Through this collaboration, Ramco will provide its integrated Aviation Suite with modules for Maintenance & Engineering, MRO Contracts, Supply Chain, and Finance to help CASL manage their end-to-end line and base maintenance, ground handling and cabin services.

The mobile-enabled application will also offer real-time processing for work order, thereby reducing the overall turnaround time. Hosted on cloud with mobility and optimization features, the solution will replace disintegrated systems across various departments and seamlessly interface with other third-party airline, flight following and HR systems.

Commenting on the association, Andreas Meisel, Chief Executive Officer, China Aircraft Services Limited (CASL), said, “At CASL, we have always aimed to provide higher level of aircraft maintenance services which in turn demands effective utilization of resources and manpower. By leveraging the power of Ramco Aviation, we are confident that we will now be able to optimize our resources, automate business processes thereby reducing overhead costs. Ramco’s intelligent platform with in-built analytics will also enable us with real-time decision making. We look forward to our digital journey with Ramco.” 

Virender Aggarwal, CEO, Ramco Systems, said, “Hong Kong has been a hive of MRO activities, and we at Ramco have been investing focused efforts in offering disruptive technology to bring in a paradigm shift in the industry. Our win at China Aircraft Services is a not just a testament to our focused expansion in the MRO space, but a stepping stone that will help us cement our footprint in the Line MRO space, globally.”

Ramco Aviation Software is trusted by over 22,000 users to manage more than 4,000 aircraft globally. Accessible on cloud and mobile, Ramco Aviation Software continues to add technological innovations with Anywhere Apps to significantly reduce transaction time both during aircraft on ground (AOG) conditions and critical aircraft turnarounds. With innovative concepts of Artificial Intelligence & Machine learning, Ramco is changing the paradigm of enterprise software with zero user interface (Zero UI) powered by features such as chatbots, mail bots, HUBs and cognitive solutions. Ramco has also developed application compatibility on Microsoft HoloLens to bring augmented reality which improves efficiency in maintenance operations.  With more than 75 aviation leaders onboard, Ramco is the solution of choice for several large airlines, heli-operators, defense sustainment and logistics contractors, and maintenance, repair and overhaul (MRO) organizations.

12 December, 2019

FLYdocs and Swiss-AS have been working collaboratively to develop a unique customised FLYdocs API feed interface in AMOS exclusively for all FLYdocs customers. The interface is a further commitment to supporting the digital transformation journey of our common clients by empowering users with the ability to seamlessly feed their maintenance data from AMOS into FLYdocs® using a flick switch functionality. After seeking expert advice with a number of clients, we identified a variety of use-cases and scenarios of the data feed capabilities between AMOS and FLYdocs®. The consultation also highlighted the complexity involved in exporting and importing the data required to suit client requirements and processes.

The feedback we received has helped FLYdocs and Swiss-AS to identify several product improvements which we are actively working on together as a priority to implement the necessary changes. We are confident that these improvements can be realized in the shortest possible time frame so that our customers can further enjoy and take advantage of the benefits this close integration brings.

FLYdocs and Swiss-AS appreciate the continuing support and valuable feedback that their customers provide to help drive further improvements and added value for all users.

Learn more about the exclusive interface by contacting sales@flydocs.aero or calling +44 (0) 1827 289 186.

10th December 2019

Virgin Atlantic’s Engineering & Maintenance team has announced eMRO by TRAX as their selected IT system for future maintenance management. This is a milestone moment for the Engineering & Maintenance team who have made the multi-million-pound investment to provide a platform for simpler, smarter maintenance. This will support the airline’s travel experience for its customers, ensuring aircraft are available on time through ground time optimization.

Phil Wardlaw, VP Engineering & Maintenance commented, “The selection of eMRO by TRAX forms part of our Engineering Transformation Programme which will see us relaunch our Engineering & Maintenance digital capabilities. Transitioning to eMRO offers a huge range of benefits; a simple, automated, accessible, paperless platform centered around control and compliance of our fleet maintenance.  It will be a great new tool for our people and will ensure that the ground time of our aircraft will be better optimized and even more efficient. Ultimately this will lead to reduced disruption for our customers and will support our ambitions to become the most loved travel company.”

Jose Almeida, President & CEO stated, “It is with great pleasure that TRAX partners with Virgin Atlantic to mobilize their maintenance operation. Virgin is a renowned airline with a 35-year history of offering its innovative product to its customers. TRAX plans to aid Virgin Atlantic with its stellar service by offering the right tools for their paperless processes and real-time data that will enhance the efficiency of the maintenance operation.”

This announcement marks the start of an exciting new partnership between Virgin Atlantic and TRAX, who will be developing a fully-defined delivery schedule with go-live anticipated in 2021. eMRO by TRAX replaces Virgin Atlantic’s existing maintenance management system which has been operative since 2010.

The selection of a new maintenance platform represents a step change in Virgin Atlantic’s technology portfolio and positions the airline toward smarter operations and enhanced customer journeys.

December 6, 2019

What does that mean for you as a customer?
It gives us the opportunity to offer the Aircraft Fleet View App without having to build up a hardware environment and so the preparatory process to get the App running with your data can be shortened.

Why should you use CrossConsense’s Aircraft Fleet View?
This progressive Web App gives you an always up-to-date view on your airline’s fleet status on your mobile phone, e.g. it indicates AOGs, delays and other important information. It provides the right level of detail to be useful but not crowded with information. The Aircraft Fleet View is meant e.g. for the management of an airline as well as for pilots who want to get a general overview over the status of their fleet or their aircraft. But it could also be used by mechanics who want to have a quick glance first but then also want to have a detailed look on the problem in AMOS to which Aircraft Fleet View is linked to.

If you want to test Aircraft Fleet View, please contact us via marketing@crossconsense.de. If you need more information about Aircraft Fleet View you can also have a look on our Products Website.

CHEONGJU, SOUTH KOREA: South Korean start-up, Aero K Airlines, has signed up for Rusada’s MRO and Flight Operations software, ENVISION.

Aero K is scheduled to commence passenger flights as of March 2020 serving destinations across Asia, including China, Japan and Vietnam.

Aero K will use ENVISION to manage the airworthiness of their fleet and line maintenance activities as well as their human resources, finance & accounting and more, adopting seven modules in total.

Rusada will begin the implementation project immediately so that everything is in place for Aero K’s launch next year.

Mike Byungho Kang, CEO at Aero K said:

“Operating under a low-cost model means we require a solution that provides a comprehensive level of functionality and an easy-to-use interface whilst remaining cost-effective.

“We were very impressed with ENVISION’s capabilities and the knowledge of the Rusada team. Their extensive experience with start-up airlines will be a great asset to us.”   

Julian Stourton, CEO at Rusada said:

“I am delighted to be welcoming yet another exciting operator to the Rusada family. This agreement is further testament to the versatility and scalability of ENVISION, as Aero K looks to grow from zero to ten aircraft in just three years.

“We will gladly provide them with all the help and support they need to ensure a successful launch.”

Staffordshire UK – 2 December 2019

Leading aviation software company, FLYdocs, today announced another step forward in its investment towards a digital technology-enabled future with the appointment of Carl Davis as the company’s new Chief Technology Innovation Officer (CTIO).

Carl brings more than 10 years of experience as a Chief Technology Officer (CTO) and was recently nominated for the Digital Innovation Award 2019 by The Federation of Small Businesses. His previous roles include the digitisation of leasing and lending platforms, delivering data-driven process automation and upscaling analytics teams. Additionally, he ran the risk and fraud programme at Santander Bank, was CTO of Bibby Financial Services (Verus360 division) and CTO for analytics company DC-Storm (a Rakuten acquisition).

Speaking on the appointment, FLYdocs CEO Andre Fischer said: “Earlier in the year, we committed to a new strategy which requires us to make smart investments to ensure that we profitably grow market share, enhance our customer’s experience and, ultimately, deliver on our mission to be the Company of Choice. Technology and innovation are vital enablers for this journey, and as we are a software company, Carl is the perfect candidate to further strengthen our leadership team and lead the change across these functional areas. With his impressive resume and his personality, we are certain he will contribute strategic acumen, relevant and unique experience, and a proven ability to execute in an agile and lean manner. Everyone at FLYdocs is excited and eager to work alongside him as we propel the company forward.”

Commenting on his appointment, Carl said: “I am excited to be joining FLYdocs at such a pivotal time. They are taking the aviation industry to a new level and I am impressed by how they have sealed their position as a strong, global company. This is a great opportunity for me to lead the transformation journey by building new digital technology capabilities and solutions to further accelerate FLYdocs’ growth.”

Carl is also regular technology panellist and hosts data science meetups at Twitter’s London HQ. He is a guest tech writer for Asset Finance International, writing on technological innovation and data automation.

He holds a first-class master’s degree in Information Systems from Keele University and an Executive MBA degree from the University of Cambridge.