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VEVEY, SWITZERLAND: Rusada, the global aviation software provider, has released its latest mobile application for its Airworthiness, MRO, and Flight Operations solution ENVISION.

ENVISION Stock allows warehouse and stores personnel to perform multiple common inventory tasks on-the-go. Users can receive, relocate, and issue stock as well as conduct inventory counts, and ship assets, all from a tablet or phone.

This removes the need for paper printouts and handwritten notes as all necessary information is available within the app. It is also capable of scanning barcodes on parts or orders using the device’s camera, thereby speeding up data entry and eliminating user errors.

This is the second mobile application released by Rusada this year after their maintenance execution app, ENVISION Tasks,launched in May.

ENVISION Stock is available on iOS and Android devices and is fully approved by both Apple and Google.

“A key focus for us over the last 18 months has been the digitization of processes that are still being carried out via paper. So much time is wasted, and effort duplicated when users are required to perform an activity, record it on paper, go back to a desk and then update a system. ENVISION Stock does away with all this, providing users instant access to information wherever they are.

“I would like to congratulate our development teams on the launch of another excellent application and am looking forward to seeing it in use in the real world with our growing customer base.”

Julian Stourton CEO at Rusada

About Rusada

Rusada is a global aviation software provider established in 1987 and headquartered in Switzerland. With operations in the Middle East, Asia, Europe and the Americas, Rusada supports 100+ major customers worldwide with software that manages 2,000 aircraft in 40 countries.

The company’s ENVISION software provides key management information and operational process control for aircraft operators, maintenance and repair organizations (MROs), original equipment manufacturers (OEMs) and aviation service organizations.

More information
Rusada
Chris Prior
Marketing Manager
chris.prior@rusada.com
+44 (0) 1295 231619

Tail-specific performance model is the innovation, which becomes more and more popular in the aviation industry. Probably you are wondering what exactly performance models are and what does it mean that they are tail specific?

Main goal of a performance model is to calculate the fuel consumption over time at defined conditions. ​For example, if you would like to know the flight time, distance and fuel burn of descent – you need a performance model. If you put to the model an aircraft weight, speed and weather forecast, you will get information how your descent profile will look like. Because such a model “knows” how much you will burn for every possible condition, it can tell the speed that will give the lowest fuel burn or cost.

So why there is so much rumor about tail-specific models? In a nutshell, each aircraft is different from each other: some have higher drag, in other engines are a bit less efficient and some are modified beyond legacy performance model. All of these have an impact on fuel burn. If you put all aircraft of the same type into one model you lose what makes each aircraft individual. With tail-specific performance models, you get the highest precision of fuel consumption calculation. While FMS or Flight Planning Software usually has one – legacy model for all aircraft of a given type, nowadays it is possible to get a separate model for each tail number, each engine & APU.

While legacy models were mostly used for calculating approximate in-flight fuel consumption, by using machine learning and big data from QAR/FDR the new generation of tail-specific performance models can answer many more questions:

• What is the true difference in fuel consumption between single and dual engine taxi, taking into account uphils, downhils, engine aging and APU model?
• flaps and acceleration altitude for any airport?
• What is the accuracy of flight planning’s fuel policy calculations?
• Does the low setting of air conditioning packs induce fuel saving?

With machine-learning models, StorkJet can compare how much fuel an airline would burn in the exact same weather and operational conditions if the pilot would make different decisions (like using different flaps, performing SE taxi, flying with different speed or altitude or descending earlier).

Such an approach allows to assess the importance of every aspect of fuel policy and aircraft performance and easily find ways to improve and cut costs by giving more vital information for fuel efficiency departments, performance engineers, policymakers, and pilots.

Let’s check real cases how tail-specific performance models can lower airlines’ costs.

Individual degradation factors delivered ASAP

In the traditional Aircraft Performance Monitoring process (APM) the degradation factors are jumping from month to month even by 1%. As a result, airlines need to average the results over one or three months. It means, that when there is a large change in aircraft performance (e.g. engine change to more efficient one by 2%), the airline will fly even 3 months, planning 2% more fuel than needed. In the opposite situation, when degradation would increase by 2%, pilots could notice overburns and as a result, start to plan higher discretionary fuel. Both situations result in a fuel penalty.

With tail-specific performance models, airlines can very precisely determine the performance of an aircraft at any specific point in time. ​On the chart below you can see that after an airline switched from traditional APM to StorkJet’s AdvancedAPM aircraft deterioration calculations look much smoother. Also, there were two engine changes, with more than 2% change of Total Deterioration visible on the first flight after the maintenance action. Thanks to that, airlines can change fuel factor on their flight plan just after the change occur and as a result, save fuel.

Optimum speeds and altitudes designed for each tail

Another case where individual aircraft characteristics matter is Flight Profile Optimization. Let’s analyze real data from two aircraft of the same type. For the same gross weight, route and weather conditions both flight plan and FMS would give the same ECON speeds and altitudes for them.

On the chart below you can see what is actual Direct Operation Cost (fuel burn + cost of time) for these aircraft. As you can see with grey points and dashed lines the economical speed on cruise differs by up to 0.01 Mach between both aircraft. It appears that these two aircraft of the same type are in fact very different.

When having a deeper look on how much can be saved by this difference, the saving potential of AC-2 is 20% larger than saving potential of AC-1. By using tail specific performance models airlines can see such difference and advise pilots to fly differently (in this case a bit faster) on AC-2 to realize all of the possible savings. This can be done by scheduling AC-2 flights with a bit higher cost index.

Detailed feedback to pilots

As we all know, pilots are the key players in fuel efficiency. They also need to understand what impact their behavior has on fuel consumption. At StorkJet, pilots after each flight receive a comparison of their flight path to the most optimum one. These charts optimize flight speed and vertical profile during climb, cruise, and descent.

Below, an example of the cruise speed optimization chart is presented. The optimum speed is marked as the green line and the actual one (blue line) is the one selected by the pilot. The green area is the saving potential, which in that flight is equal to 1554 kg. With such information, pilots can check where the areas for improvement are and what actions might have the biggest impact on CO2 reduction.

True savings from Single Engine Taxi

There is common knowledge on the market that while taxiing with single engine airline will save for example 5 kg per one minute of taxiing on medium range aircraft (after a cooling period). This might lead to wrong conclusions, because taxiing on single engine takes longer than a dual one, which generates a fuel penalty.

Some airports might have uphills, so single engine will be even slower. Or on the contrary, there might be traffic on some airports – in that case single engine generates more savings because we wait in a queue only on one engine.
With creating dedicated models for taxi, StorkJet takes into calculation all above mentioned relations. When a pilot performs dual engine (grey line), he might compare it to the single one, which is fully simulated (the blue one).

On the charts, we can see what is fuel saving potential (green area) as well as time penalty (red area). The above chart shows example when a pilot in total saved 23 kg of fuel. The example below shows a case when single engine would generate fuel penalty equal to 11,7 kg. On the contrary, in the standard approach both cases would show the same fuel savings.

Thanks to apple-to-apple comparison calculated for each flight and for each fuel initiative, analyst can easily find these areas of operations where the biggest savings are hidden.

Air Astana decided to improve the Aircraft Performance Monitoring process for their fleet. With AdvancedAPM, the airline will more accurately plan fuel for the flight, optimize descent with Idle Factor and easily diagnose airframe or engine-related problems.

Air Astana is based in Kazakhstan, Almaty. It operates scheduled, domestic and international services on 64 routes from its main hub, Almaty International Airport, and also from its secondary hub, Nursultan Nazarbayev International Airport. Air Astana was founded in January 2006 and has been constantly developing since then, increasing the number of passengers served every year from 1.5m to 5.1m customers per year. It supports many domestic connections as well as international flights to Europe, Asia, and the Middle East.

With tail-specific performance models, based on QAR data and powered by Artificial Intelligence Air Astana can monitor the performance of each aircraft even for each day. Also, with over 80 engine and airframe diagnostic charts, they will be able to easily find the root cause of performance degradation. Everything in an easy and fully automatic way.

Nowadays, it becomes more and more crucial to implement fuel efficiency procedures in airlines. The number of flights is constantly growing and by now aviation industry is responsible for 3% of global CO2 emissions.

Responsible airlines such as Air Astana takes part in creating this positive fuel efficiency eco-system.

Fort Worth/ New Jersey, UNITED STATES – September 01, 2021 – Global aviation software provider Ramco Systems announced that it will implement its Aviation M&E MRO Suite V5.9 at Draken International, a leading provider of tactical fighter aircraft for contract adversary air (ADAIR) services to the defense industry, across its global operations in both CONUS and OCONUS locations. Ramco Aviation Software will offer a one-stop solution for managing Draken’s global operations as well as a scalable software platform that will support the company’s rapid expansion plans.

Ramco’s next-gen, Defense/ITAR (International Traffic in Arms Regulations) compliant Aviation Software, will offer Draken modules covering Maintenance, Supply Chain Management, Flight Operations, Safety & Quality, to help in managing diverse training fleet & defense operations seamlessly. The solution will provide a holistic overview of entire operations with its real-time dashboards and analytics, which will help Draken’s tactical fighter aircrafts achieve a higher mission readiness rate.

In addition, with its digital enablers like state-of-the-art mobile apps, digital task cards, HUBs, Artificial Intelligence (AI), Dashboards, Ramco will also help Draken in its overall digital transformation journey, thus realizing paperless operations, improving process efficiencies, and reducing costs.

“At Draken, we constantly drive efficiency and innovation to provide our DoD (Department of Defense) customers with the best value. As we looked at our long-term requirements, we identified the need for a tool that could deal with the complexity of multiple aircraft fleets, geographically dispersed sites, future government compliance issues, large workforce quality and training tracking – all in a package which minimized workload and could scale with our global expansion plans. No easy task for a next generation Aviation MRO software package. Ramco Aviation Software was the solution to all our requirements. The one stop solution, offering capabilities to address the demanding requirements of the Defense segment, will help us achieve and maintain high mission readiness befitting our customers. We are happy to embark on a digital transformational journey with Ramco.”

Bill Tart, COO, Draken International

Virender Aggarwal, CEO, Ramco Systems, said, “Securing the trust of the top four ADAIR operators in the U.S.A is a landmark achievement, and we are thrilled to achieve this within a short time of entering the Defense Asset Management segment. Our partnership with Draken underscores our experience in implementing solutions for ADAIR operations, and we are excited to be supporting them on their journey of digital transformation.”

Ramco Aviation, Aerospace & Defense is trusted by 24,000+ users to manage 4,000+ aircraft globally. Accessible on cloud and mobile, Ramco Aviation & Defense Software continues to innovate with ‘Anywhere Apps’, significantly reducing transaction time both during aircraft-on-ground (AOG) conditions and critical aircraft turnarounds. Ramco is changing the paradigm of enterprise software with Artificial Intelligence based solutions, powered by cool new features such as digital task cards, offline capability, chatbots, mail bots, HUBs and cognitive solutions. With 80+ Aviation organizations onboard, Ramco is the solution of choice for top heli-operators, leading defense companies, space launch vehicles, UAS/Drones, eVTOL and multiple MROs around the world.

About Draken International:

Draken International headquartered in Lakeland, FL and operations based out of Fort Worth, is world’s largest defense adversary air operator. Draken with a fleet of 150 tactical fighter aircraft, owns and operates the world’s largest commercial fleet of tactical ex-military aircraft. Draken supports military training objectives around the globe, providing tremendous cost savings over the use of traditional military fighter assets. As an organization, we are uniquely positioned to answer the growing demand for contract air support. Draken performs missions for F-35 JOTT, USAF, USMC, USN, ANG and other international allies.

Córdoba, Argentina – September 21, 2021 – Seabury Solutions, a subsidiary of New York-based Seabury Capital Group LLC and the market leader in delivering aircraft M&E and MRO software solutions for the aviation industry, announced today the addition of a new customer for its Alkym® Platform, a Colombia-based cargo carrier, Líneas Aéreas Suramericanas S.A.S. (“LAS Cargo”).

“Digital innovation continues to be top-of-mind for executives across the airline industry. The digital economy is expanding at its fastest pace and the shift to digital transformation initiatives among carriers, including cargo operators, is being accelerated by the effects of the pandemic,” noted Manuel Roché, Seabury Solutions’ VP, Sales & Marketing LATAM.

For airlines, this means that acting fast is key. But to act faster, airlines need technology solutions that advance their digital transformation agendas and are supported by a technological partner that can implement and comprehensively support solutions for their new processes.

Following an exhaustive selection process, LAS Cargo enlisted the support of Seabury Solutions, licensing several modules of the Alkym suite, to implement the applications for Planning, Engineering, Maintenance Control, Purchasing and Repairs, Inventory, Receiving and Dispatch, Reliability, MRO, as well as the mobile application for mechanics and inspectors.

“The implementation of Alkym in LAS Cargo allows us to advance in our technological value proposition focused on digital transformation in the processes,” asserted Juan Pablo Bonilla, LAS Cargo IT Manager, adding that “we are sure that with this application in a 100% cloud infrastructure and with the support of Seabury Solutions we will be able to advance in this way.”

With the implementation process currently under way, the Alkym software is already supporting the airline’s M&E and MRO operations. LAS Cargo will continue to receive ongoing support from the Seabury Solutions team for the software’s support, maintenance, and updates in the future.

Maurice Thorin Brauer, Chief Executive Officer of LAS Cargo, commenting on the collaboration between the companies’ teams, emphasized that “LAS Cargo is focused on an ambitious transformation plan that involves a change from corporate governance and its strategic plan, which is centered on a digital culture to provide technological solutions to all stakeholders. Alkym plays an important and fundamental role in the optimization of our processes in the maintenance area.”

ABOUT LAS CARGO
Líneas Aéreas Suramericanas S.A.S. (“LAS Cargo”) is a cargo airline based in Bogotá, Colombia. It operates scheduled and chartered cargo flights to South America and the Caribbean. Its main base is El Dorado International Airport. Reference LAS Cargo at www.lascargo.com.

ABOUT SEABURY SOLUTIONS
Seabury Solutions is a leading global aviation software development and consultancy company. It was established in 2002 and is part of Seabury Capital Group LLC. Seabury Solutions has built its reputation in the market by delivering an industry-leading aviation suite of IT solutions that enhance the efficiency and decision-making process for airlines, regulators and MROs.
Seabury Solutions’ integrated aviation software portfolio encompasses the Alkym® Maintenance Systems for airlines & MROs, eAuthority® (a safety management software for aviation authorities), and a range of airline performance analysis tools within the Enterprise Performance Analysis System (EPAS). The EPAS® suite has models that include capabilities in determining current and future route profitability, maintenance performance, budget planning, fuel planning and distribution channel performance. Reference Seabury Solutions at www.seaburysolutions.com.

Conduce and Titan Airways are delighted to share that on 16th September 2021 Titan Airways received their “Letter of No Objection” from the UK CAA to use Conduce’s electronic logbook (ELB) solution, eTechLog8. On the same day, eTechLog8, which was already on-board the UK based fleet and being used in parallel, became the legal record for Titan Airways’ first paperless UK eTechLog8 flight. With eTechLog8 deployed across the whole fleet, Titan Airways now benefit from the availability of real time accurate aircraft information 24/7 and has eradicated paper technical logbooks from the cockpit.

The eTechLog8 project commenced in January 2020 but the brakes were applied in March 2020 due to the global pandemic. Undeterred by the industry wide chaos, the project team kept up desktop trials until the project recommenced in December 2020. This parallel desktop trial enabled the configuration to be fully tried and tested and paved the way for Titan Airways to fully replace the paper-based aircraft technical logbooks, including deferred defect logbooks and cabin logbooks, with a smart electronic solution.

The UK CAA approval comes in quick succession after another exciting project milestone last month. In August 2021, Titan Airways received their AOC Application Approval from Transport Malta and began flying with eTechLog8 on board from day one of Maltese operations. As eTechLog8 is approved with many airlines in Malta, the approval was the swiftest eTechLog8 approval by a national airworthiness authority to date, a testament to the hard work and commitment of all involved.

The Conduce project team, led by Vera Bankina, Senior Project Manager, provided Titan Airways with full system configuration advice, bespoke training material and users guides for the eTechLog8 suite of products. Conduce also provided full support to meet the requirements of the UK CAA and Transport Malta to allow for the adoption of an ELB.

Vera commented “With admirable perseverance and despite the struggles of 2020, the Titan team managed to approve eTechLog8 as their primary technical log system and hit a couple more milestones along the way – the addition of a new aircraft model to the fleet and a new AOC – both with eTechLog8 onboard from day one. Fantastic job by the professional team – Conduce are very proud of this project and looking forward to the next phase.”

At Titan Airways, the project was run directly by the engineering team, led by Sara Bellis, and worked closely with all areas of the Airline, from Flight and Ground Operations to Finance. The unique challenges caused by COVID-19 meant that training staff at all levels was a huge challenge which, combined with the nature of the operation and fleet types, required a determined approach to bring the system to fruition.

Dave Bunker, Engineering Director at Titan Airways, commented “Our thanks to the Conduce team for working closely with us on this project throughout a difficult period where remote working has become the norm and learning curves steep”. 

About Conduce:  With offices in the UK and Australia, Conduce provide robust mobile solutions for the world’s airlines. eTechLog8 is the leading ELB solution to replace paper technical logbooks. eTechLog8 is certified by many National Airworthiness Authorities worldwide, often managing multiple AOC’s. Full integration with many MIS/MRO back-office airline systems is standard. (www.conduce.net)

About Titan Airways: Titan Airways are an independent UK charter airline, led by aviation experts with a wealth of knowledge and experience. Founded in 1988, Titan Airways are operational 24 hours a day, 365 days a year. Titan Airways pride themselves on their in-house team’s skill and attention to detail, which ensure the highest standards of care. (www.titan-airways.com)

Harness the power of analytics to achieve less unscheduled maintenance and operational disruption! More aircraft availability against lower costs!

Introducing PULSE

Set your own thresholds  and limits with PULSE in Avilytics for every dashboard available in Avilytics. 

Get notified through email, slack, text message or in-app notification of any exceedance of your set thresholds to directly take action.

Improving the way how you instantly Create Your Fleet Reliability Report

Directly dive into analysis  of the underlying outcomes to initiate reliability improvements. No time lost on data gathering and report building for reliability teams.

Intuitive online dashboards and an offline shareable fleet reliability report directly bring to light those aspects that most affect your aircraft reliability. Build on industry standards from SPEC2000-chapter 11.

Fully customizable reliability report that can be configured by reliability engineers themselves.

Recommended Reliability Actions

Reliability improvement actions  are automatically identified based on unscheduled component removals, pilot reports raised, maintenance defects raised as well as delays & cancellations caused by technical reasons.

Improved visibility on aircraft AOG risk coverage

Ability to see the different partnumbers in your airline model. Including the components, tracked on each aircraft and positions installed. 

Allowing for an even better experience and analysis of aircraft AOG risk calculations. 

Upgrade to DEVELOPER

Adjust existing dashboards within Avilytics, create your own widgets and dashboards within your own Avilytics DEVELOPER environment.

The SA Group is very excited to announce the addition of aircraft interior services, complementing the group’s extensive capabilities within avionics and training solutions.

With the acquisition of the aircraft division of Classic Trim ApS, a renowned interiors company out of Munkebo, Denmark, The SA Group is extending its offerings to entail a full range of interior solutions, to existing and new customers. The new company is named Classic Trim Aircraft Interiors and will deliver turn-key interior solutions, including cleaning, restoration, refurbishment and modifications to any flying cabin in both the civilian and military domain.

The relation between The SA Group and Classic Trim goes back almost 25 years, paving a solid foundation for a close and highly positive relationship going forward.

The founders of Classic Trim, Ellen Reichstein and Erik Sørensen, reached out to The SA Group several years ago, planting the idea of a merger/acquisition in relation to the scheduling of their retirement.  Based on the long-lasting relationship and shared values, a way to unfold the common desire to continue the recognizable work of Classic Trim, was identified. The experience, sense of quality and solid craftsmanship that Ellen Reichstein and Erik Sørensen has built over the last three decades, cannot just be moved to a new setup, hence a new constellation securing both the past and the future is now in place.

“We are very happy and proud that Ellen and Erik found The SA Group to be the suitable fit, to carry on the legacy of their life’s work. We for sure, see this new constellation as the best possible outcome, as we are securing both the past and the future of a really impressive company,”

Michael R. Truelsen, CEO of Scandinavian Avionics A/S – Headquarter of The SA Group.

It is extremely important for The SA Group that the experience and know-how that Ellen Reichstein and Erik Sørensen possesses, is retained in Classic Trim Aircraft Interiors. That is enabled by keeping them as part owners and active mentors in the new company, going forward. In addition the next generation is secured by including Grønning & Juelsgaard – a young entrepreneurial upholstery company, as part owners as well. Grønning & Juelsgaard is known for their high skills and exceptional standards within their field, delivering high-end interior solutions for exclusive housing, automotive and naval environments.    

Ellen Reinstein and Erik Sørensen have been operating in the aircraft interior industry for 25 years and have given it their all. “Classic Trim is our baby. It’s been our work and hobby for half a lifetime, so being able to secure the future of the company, while continuing as part owners and mentors in the new setup, means a lot to us. We share values and close relations with The SA Group and we know they are a clean match. Further are the projects we have already done with Grønning & Juelsgaard just making us even more convinced that Classic Trim Aircraft Interiors have a bright future ahead. I look forward to introduce the new youngsters to our world of aircraft interiors”, says Ellen Reichstein, founder and owner of Classic Trim ApS.

For further information, please contact:
Michael R. Truelsen

CEO – Scandinavian Avionics A/S – HQ of The SA Group

+ 45 7950 8004  l  +45 2041 5158

mrt@scanav.com

THE SA GROUP

The SA Group provides complete turn-key avionics and training solutions for civil and military aircraft, helicopters and UAS within the international aviation community. The solutions include sales, avionics maintenance (MRO), certification (STC), design & engineering, installation, product development, production, technical and operational training and consultancy services.

The SA Group is represented in 9 countries, on 14 locations in Europe, the Middle East, India and Southeast Asia. The headquarters, which was established in 1978, is located in Billund, Denmark.

APPROVALS

EASA Part-145  |  EASA Part-21J  |  EASA Part-21G  |  EASA Part-147

FAA Part-145  |  TCCA Part-145  |  BCAA Part-145  |  GAR Part-145  |  DOT RIN N083

For more info, visit www.scanav.com

CLASSIC TRIM ApS

Classic Trim is a highly acknowledged and high-quality interior company located in Munkebo, Denmark. Classic Trim has 30 years of experience in the interior industry and since 1996 the main area of expertise has been aircraft interiors. Classic Trim is Part-145 approved and holds several minor change approvals for cabin upgrades of VIP business aircraft and the customer portfolio is ranging from general aviation aircraft, up to VIP business jets in primarily the Northern European territory.  

For more info, visit www.classictrim.dk

GRØNNING & JUELSGAARD I/S

Grønning & Juelsgaard is a young and entrepreneurial upholstery company, known for high-quality work and great craftmanship. The company currently offers a wide range of repairs, refurbishments and new manufacturing for all kinds of furniture, cars, motorcycles and boat interiors in the high-class segment.

See more info, visit www.gjpolstring.dk

For each employee at QOCO, our customer comes first. It is simply in our DNA. To ensure we don’t miss a chance to improve our performance, we regularly measure customer satisfaction and ask for feedback from our partners. In this article, we share the philosophy behind our customer experience management and what stands behind Rolls-Royce’s evaluation of QOCO work. 

Net Promoter Score (NPS) and Rolls-Royce evaluation 2020

At QOCO, we apply a standardized procedure for measuring customer satisfaction that ensures the sustainability & quality of results over time. As part of that process, Net Promoter Score (NPS), measures how likely a customer is to promote our company based on their experience. 

As an advocate of customer-first strategy, QOCO’s goal is not only to achieve the highest score, but to also receive valuable feedback that provides us with additional action plans to deepen our relationship with clients, increase retention and loyalty. QOCO crew dont just focus on the NPS number. In analyzing these results, we ensure that each and every individual written comment has been handled with the utmost care. This helps us to consistently bring more value and adapt to the evolving needs of our global operating clients. 

At the end of  2020, we asked Rolls-Royce to share their experience of working with QOCO. Our team was extremely proud to receive a score of NPS 100, equivalent to the highest level of customer satisfaction by QOCO’s NPS framework. We are honored to be able to support aviation industry leaders with EngineData.io solution that enables secure, automated data streams between Rolls-Royce engines and airlines. Rolls-Royce and QOCO will continue to work in tandem to help airlines optimize business processes. By automating real-world data exchange with Rolls-Royce digital services and EngineData.io, carriers can reduce operational costs, gather insights on each trip, maximize Trent engines’ utilization and optimize maintenance schedules. 

Excellent customer satisfaction results are supported by a customer experience management strategy, which is based on three cornerstones.

• An agile and proactive approach to work. QOCO crew prioritizes solving client’s requests on time and delivering effective solutions.
• Highly experienced crews. We are proud to say that our employees have the best qualification and experience in the industry.
• Excellent team. Human touch always makes a difference. Besides being recognized experts, people at QOCO have proven to be valued team members who collaborate effectively with our global community.

With excellent NPS results, we at QOCO feel there is always room for improvement. Analyzing comments brought to light several focus areas for our team to develop further. One of the key bases that support improvement is our recent ISO 9001 and ISO 27001 certifications that helped QOCO to formalize existing processes, develop necessary documentation, improve information security guidelines, and in essence, build a management system from the ground up. 

Few examples of feedback received from Rolls-Royce.

“Consistent high quality of work delivered with a smile”.

“Reliable and robust delivery for customer engagement and technical solution”.

“High quality of work delivered promptly and by people who are a pleasure to work with”.

“QOCO honesty and can-do attitude”.

“Quality of work, responsiveness, proactivity”

Read more about QOCO and Rolls-Royce Partnership: Rolls-Royce Opts for QOCO Systems as Digitalisation Partner

In the context of ReMAP’s project, we are analysing the areas in aircraft maintenance where condition-based maintenance (CBM) improves Fleet Earning Potential.

Feet earning potential (FEP), i.e., the amount of earning that a fleet is capable of generating, depends on three elements:

Since all the three components are impacted by maintenance, we are analyzing how CBM, through diagnostics and prognostics for systems and structures (PHM, SHM) can increase fleet earning potential in three different ways:

This analysis is part of an ongoing work dedicated to the integration, validation and demonstration of ReMAP’s technologies.

During the next months, we will share with our stakeholders our findings and strategies towards the implementation of CBM. Don’t miss our videos, whitepapers and join us in our webinar on the 4^th of November here at the Aircraft IT platform! More information coming soon @www.h2020-remap.eu.