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International Flight Support (IFS), a leading provider of SaaS electronic flight bag solutions for worldwide airlines, and Information Design, the operator of aFuel, the world’s largest digital fueling network, today announced that an initial integration is completed and there is a mutual agreement for future expansion in the near future. As a result of this integration, the EFBOne application of IFS will offer direct access to
the aFuel network, allowing airlines to run a fully digitalized fueling process from start to finish.

This integration between the two systems turns the manual, time-consuming, and non-uniform fueling process into a digital one that is fully embedded in the preflight briefing routine of the pilot using EFBOne. By utilizing the power of aFuel and its ever-growing network of connected airports, airlines can run the same streamlined digital fueling process across most stations.

The benefits of such a fully embedded digital fueling process are manifold, including cost optimization, data quality enhancements, and carbon footprint improvements – all three of them should be on the radar of every airline worldwide. With the partnership between IFS and Information Design One, we offer the easiest way to do that.

The integration, developed by IFS in cooperation with Information Design, will be a novel integration that is part of the IFS product suite offerings. The usage of the integration will require a separate subscription to the aFuel service provided by Information Design One.

At a glance

• Lufthansa Group brings together AMOS, AVIATAR, and flydocs
• Unique comprehensive coverage of the digital tech ops value stream
• All digital solutions remain independent but under one umbrella to jointly fast-track customers’ digitalisation

Lufthansa Technik creates a Digital Tech Ops Ecosystem by incorporating Swiss AviationSoftware Ltd. (Swiss-AS) to lead the digital transformation of the aviation industry in technical asset operation. Swiss-AS, the developer of the world-leading M&E/MRO software AMOS, is joining Lufthansa Technik Group. By bringing together AMOS with AVIATAR, the independent platform for Data & Analytics Solutions, and flydocs, the provider of Digital Records & Asset Solutions, under one roof, Lufthansa Technik can now offer an unprecedented digital coverage of the tech-ops value stream: These three solutions are the pillars of the Digital Tech Ops Ecosystem that will create additional value for customers using a customer-centric and collaborative approach.

The three entities remain independent but will enhance collaboration and join forces by connecting the dots between the modularly designed solutions. For the first time there will be comprehensive data coverage along the entire value stream in technical operations. This data, combined with the digital know-how in all three independent solution providers as well as Lufthansa Technik’s engineering expertise will result in completely new offerings, accelerated digitalization, and added value for customers. As a result, the Ecosystem will reduce MRO costs, enhance process efficiency, increase operational stability and aircraft availability, and also optimize asset values.

End-to-end digitalisation with Digital Tech Ops Ecosystem

The Ecosystem has five principles that will benefit the customers: it is open to collaborate and link with customers or external digital solutions, modular to make individual use of parts feasible and it is neutral, meaning, that a customer stays independent of OEMs and MROs. It is also secure, granting customers full control and ownership of their data. Last but not least, the Ecosystem will be seamless to ensure a consistent workflow and data access across solutions.

“We are happy to welcome our experienced and successful colleagues of Swiss-AS to the Lufthansa Technik Group. It makes us proud that the world’s leading M&E/MRO software AMOS becomes a core part of our strategic focus on digital solutions. From now on, AMOS together with AVIATAR and flydocs form the new Digital Tech Ops Ecosystem. By joining forces, we are sending a clear signal that we are dedicated to driving digitalisation along the entire tech ops value stream for the benefit of and together with our customers,” says Dr. William Willms, CFO of Lufthansa Technik.

“We are convinced that AMOS, as a centrepiece of the neutral and independent Digital Tech Ops Ecosystem, can expand its strengths even better together with Lufthansa Technik and its digital Tech Ops solutions. There is great potential for AMOS on its own, but even more so in combination with AVIATAR and flydocs,“ says Dr. Claus Bauer, VP Technical Fleet Management of SWISS, the current shareholder of Swiss-AS.

“While AMOS is the core system in a technical operation’s IT solutions landscape, its unparalleled integration capability is the key to ensure true end-to-end digitalisation across the full value chain. Although AMOS is capable of integrating with any other market player, we believe that a tight alignment with the other Tech Ops Ecosystem solutions enables us to digitalise our customers faster using industry data exchange standards,” says Fabiano Faccoli, CEO of Swiss-AS.

In order to push the Digital Tech Ops Ecosystem, Lufthansa Group has decided to bundle all related activities under one organisational roof. For this purpose, Lufthansa Technik has purchased 100% of Swiss-AS shares from Swiss International Air Lines. Flydocs and AVIATAR are already part of Lufthansa Technik Group.

About Swiss-AS

Swiss-AS is an industry leading M&E/MRO software provider that offers an end-to-end integrated, highly intelligent software suite, designed to cover the entire spectrum of maintenance activities. AMOS, in combination with its mobile package, empowers its large and loyal aviation customer base – ranging from pure operators of all sizes, over major low-cost airlines, flag carriers, and large airline groups to MRO providers – to digitalise and automate their maintenance processes and connect with other industry solutions via the connectivity platform AMOScentral. For more information, please contact marketing@swiss-as.com.

About SWISS

Swiss International Air Lines (SWISS) is Switzerland’s largest air carrier. With one of Europe’s most advanced and carbon-efficient aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. As The Airline of Switzerland, SWISS embodies its home country’s traditional values and is dedicated to delivering the highest product and service quality. The company has also committed to the ambitious climate goals of halving its 2019 net carbon dioxide emissions by 2030 and making its operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world’s biggest airline network.

About AVIATAR

Launched in 2017, AVIATAR is the independent platform for digital products and services developed by
Lufthansa Technik. The platform offers its users digital products ranging from predictive maintenance to
fulfilment and automated solutions. AVIATAR combines fleet management solutions, data science and
engineering expertise to provide a comprehensive range of integrated digital services and products for airlines, MRO companies, OEMs and lessors that seamlessly integrate with physical fulfilment in TechOps and beyond.

About flydocs

flydocs is an asset management solution provider with the aviation industry’s most comprehensive solution for creating value out of aircraft maintenance data. The company offers the tools and expertise that allow all industry stakeholders to drive sustainable innovation to help build the future of the commercial aviation asset lifecycle. Recognised as a global leader in digital records management, flydocs was founded in 2007 and is 100% owned by Lufthansa Technik. With over 300 employees in multiple locations spread across the globe, flydocs is trusted by over 75 airlines, lessors, and MROs to deliver measurable long-term operational and cost efficiencies.

About Lufthansa Technik

With some 35 subsidiaries and affiliates, the Lufthansa Technik Group is one of the leading providers of technical aircraft services in the world. Certified internationally as maintenance, production and design organization, the company has a workforce of more than 20,000 employees. Lufthansa Technik’s portfolio covers the entire range of services for commercial and VIP/special mission aircraft, engines, components and landing gear in the areas of digital fleet support, maintenance, repair, overhaul, modification, completion and conversion as well as the manufacture of innovative cabin products.

TORONTO, CANADA: Aviation software specialist Rusada has announced the opening of a new office in Toronto, Canada to support customers and business development in the region.

Their new location will provide easy access to customers in Canada and the Northeast of the U.S., with Montreal, Chicago, New York, and Washington D.C. all only a short flight away.

Having commenced business in 1987, Rusada has since expanded to 8 locations around the globe from which it develops, supports, and sells its airworthiness, maintenance, and flight operations software ENVISION. The new Canadian office adds to their presence in North America, which began with their Colorado office, opened in 2017. Since then, the company has added numerous North American clients to its customer base, and established partnerships with key industry integrators. With their new office Rusada aims to continue this recent run of success and further tap into the region’s market potential.

“We are seeing a great demand for our services in the North American market.” says Julian Stourton, CEO at Rusada. “Already in our 5 years here we have signed some of the largest contracts in our history from both the fixed and rotary wing markets, as well as a number of maintenance providers.

About Rusada

Rusada is a leading provider of aviation software with over 35 years of experience in the industry. Its ENVISION software manages over 2,000 fixed and rotary wing aircraft for 150 operators, maintainers, and manufacturers in 45+ countries. With its headquarters in Switzerland and offices in the USA, UK, UAE, India, Singapore, and Australia, Rusada provides global support for a global industry.

Specialising in the management of airworthiness, maintenance, and flight operations, ENVISION is developed solely for aviation. Its modern, web-based platform features a suite of integrated modules, enhanced by a series of native mobile apps. ENVISION’s easy-to-use interface provides users with clear, actionable information, enabling processes to be carried out quickly and efficiently, and all without the need for paper or spreadsheets.

Media Contact

Chris Prior

Marketing Manager

chris.prior@rusada.com

+44 (0) 1295 231619

KUALA LUMPUR, MALAYSIA, 12 January 2023 – MYAirline (formally known as Z9 Elite Sdn. Bhd.) is pleased to select Comply365, a leading aviation software company for the implementation of its digital content management. Comply365’s operational content and compliance management application allows MYAirline to easily author its own content, manage Airbus manuals, track compliance with regulations, and launch its operations efficiently with electronic forms and workflows.

MYAirline is a brand new low-cost carrier based in Kuala Lumpur, Malaysia. It launched its first commercial flights on 1 December 2022, with an Airbus A320 fleet serving domestic destinations and a plan to start flying in the ASEAN region by Q2 this year.

MYAirline utilized the Comply365 digital document management system to produce operational and related manuals as part of its Air Operator Certificate (AOC) process – and, looking forward, to work on a scalable strategy that is able to support its growth plans.

“Our early partnership with Comply365 provided us with the digital tools we needed to fulfil both national and international compliance elements from the onset which has helped us to expeditiously obtain our AOC and get our operations off the ground,” said Stuart Cross, Chief Operating Officer of MYAirline.

“I wish to congratulate our technical writers and their team for the collaborative effort in achieving this track record. This synergistic cooperation between MYAirline and Comply365 resulted in added value for both companies, beyond its commercial return,” added Cross.

MYAirline’s Document Management team and Subject Matter Experts collaborated with Comply365 using the ProAuthor module to create, in record time, operational manuals and handbooks – all of them from scratch – for eight departments across the airline. The airline is currently mapping their manual content against Civil Aviation Authority of Malaysia (CAAM) regulations and IOSA Standards and Recommended Practices (ISARP) to ensure effective governance, empowering compliance monitoring from the start, and drastically reducing the time it will take to prepare for audits.

“ProAuthor was adopted with online training, which helped us to create and distribute all the required documentation to our crews as we trained and prepared for our first flight,” Cross said.

As MYAirline technical writers created their manuals, they applied tags to the content that allowed reusable content to be used and standardised across all their manuals and created specific electronic forms and workflows centred on these manuals. This allows for better congruency and optimisation across all laid down processes. Flight and cabin crew can also complete electronic forms to send information back in real time, providing MYAirline with insights to make data-driven decisions and improve operational performance.

MYAirline joins other start-up airlines using Comply365’s operational content and compliance management platform. Comply365 supports more than 90 customers, from start-up airlines to the world’s largest carriers, as well as cargo, business, Unmanned Aircraft System (UAS), flight training and rail operations.

“We are thrilled to have supported MYAirline’s efforts from the very beginning, and we celebrate with them as they begin their commercial flights,” said Tom Samuel, Chief Executive Officer of Comply365. “It’s particularly exciting to see start-ups grow their operations and succeed, and we’re confident in the value MYAirline will see with solutions that easily scale with them to maximise their efficiency and enhance safety.”

ENDS

About MYAirline
MYAirline Sdn Bhd (“MYAirline”), formerly known as Z9 Elite Sdn Bhd, is Malaysia’s latest low-cost carrier (LCC) established in January 2021. MYAirline operates a fleet consisting of Airbus A320-200 aircraft with its first flights from Kuala Lumpur to Langkawi, Kuching and Kota Kinabalu on 1 December 2022. MYAirline will soon expand its network within Malaysia and by Q2 2023 to the ASEAN region by providing affordable travel with class-leading services for our passengers. The airline applies innovative and green technology within its products and services to ensure a straightforward and seamless engagement for passengers.

For more information about MYAirline, please visit our website, www.myairline.my, or our social media accounts @flymyairline on LinkedIn, Facebook, Instagram, TikTok, Twitter and YouTube.

About Comply365
Comply365 is the leading provider of enterprise SaaS and mobile solutions for content management and document distribution in highly regulated industries including aviation, rail, and energy. Comply365 supports the world’s most mobile and remote workforces with targeted and personalized delivery of job-critical data that enables safe, efficient, and compliant operations. Every day, hundreds of thousands of pilots, flight attendants, maintenance technicians, rail conductors and engineers, and energy workers rely on Comply365 for digital delivery of operational (OEM and company) manuals. Having played an instrumental role in the FAA’s approval of replacing the traditional, paper-based, pilot flight bags with electronic flight bags (EFBs), Comply365 partners with clients to transform their industries.

For further information, please contact:

Siti Maslinda Binti Sheikh Othman
Head, Corporate Communication
MYAirline Sdn Bhd
Mobile No.: +6019 211 7197
Email: maslinda.othman@myairline.my

Gina Duwe
Marketing Coordinator
Comply365
Office: +1 608 313 1500
Email: marketing@comply365.com

At a glance

• Challenge Group to implement AMOS Airline Edition and AMOSmobile/EXEC
• Phased implementation to unite 3 AOCs and the line maintenance business unit in one environment
• Swiss-AS to provide its flexible and scalable Cloud Hosting solution

As a result of a comprehensive, highly professional evaluation process, the international air cargo consortium Challenge Group selected AMOS for Challenge Airlines BE, Challenge Airlines IL, Challenge Airlines MT and Challenge Technic.
The airline group’s decision to adopt AMOS is further proof of Swiss-AS’s position as an ideal technology partner that can assist the Challenge Group with its digital transformation efforts.

AMOSmobile/EXEC and cloud hosting bringing optimal value

The AMOS Airline Edition will enable the airlines to streamline operations, increase efficiency, and reduce overall maintenance costs by improving and digitizing internal aircraft maintenance procedures. As part of the paperless maintenance process, the use of AMOSmobile/EXEC, a touch-optimised add-on to AMOS, will enable the paperless execution of all line and base maintenance activities.
To complete the service package, Challenge Group has chosen Swiss-AS Cloud Hosting, which includes the proven AMOS Operation Services. With the use of secured VPN connections, their AMOS environment will be easily accessible from all their international operational bases. The hosting services are an effective method of eliminating the need for the group to maintain a technical infrastructure on site and enabling it to operate in compliance with the latest security and IT standards.

AMOS to support group harmonisation

In order to address the complex implementation project that has already begun, AMOS will be implemented in phases, due to the amount of AOCs that will be migrating from different legacy systems to AMOS. Challenge Group is aiming to unify all its different entities on a single AMOS environment which will enable the different entities to maximize the synergies and ensure a complete harmonisation of all the processes and data between them. The first phase of the project will focus on the Part 145 organisation, and the second phase will include the different CAMO (Continuing Airworthiness Management Organisation) organisations going live one by one.

About Challenge Group

Challenge Group is a unique, international air cargo conglomeration offering tailored air freight industry solutions from handling, air and ground logistics, to aviation services, for a wide range of industries and commodities.
Challenge Group employs 850 people across three airlines (Challenge Airlines IL in Israel, Challenge Airlines BE in Belgium, Challenge Airlines MT in Malta),  a commercial division (Challenge Air Cargo) in Malta, a ground handling company (Challenge Handling in Liege, Belgium), a European road feeder provider (Challenge Logistics in Liege, Belgium), an aircraft and parts leasing division (Challenge Aviation), and a comprehensive line maintenance provider (Challenge Technic). The company has trebled its capacity over the past four years and now handles 300,000+ tonnes of cargo per year.

About Swiss AviationSoftware and AMOS

Swiss-AS as an industry leading M&E / MRO software provider offers an end-to-end integrated, highly intelligent software suite, designed to cover the management of the entire spectrum of maintenance activities. AMOS in combination with its mobile package empowers its large and loyal aviation customer base – ranging from pure operators of all sizes, over major low-cost, regional and flag carriers, and large airline groups to MRO providers – to digitalize and automate their maintenance processes and connect with other industry solutions beyond the boundaries of AMOS via the data messaging platform AMOS central.