Regular manage/m® trainings ensure high quality usage

With its globe-spanning network of subsidiaries, Lufthansa Technik is able to provide MRO services to customers worldwide. Thus, the Technical Operations WebSuite manage/m® is used by Lufthansa Technik staff as well as by subcontractors all over the world to manage a customer’s fleet anywhere and anytime.

Always in service of the users, the manage/m® product management is concerned to keep up the high quality of the Technical Operations Web Services. In this respect, regular training sessions ensure that new staff members are well informed of the different functions within manage/m®.

Such trainings were held at the Lufthansa Technik stations in Budapest and Sofia this summer, where staff members from Line Maintenance, Quality Management, Engineering and Base Maintenance were trained in the usage of the module m/techlog.

The product managers were teaching data entry and outlined new functions of the technical logbook. In addition, they also synchronized the system with the procedures of each Lufthansa Technik subsidiary so manage/m® can be used in the best way possible.

”It is a pleasure to help our colleagues with the usage of different manage/m® modules and thereby assuring the high quality standard Lufthansa Technik offers its customers worldwide”, underlines product manager Peter Grulich, who has been with the company for over 38 years. “I enjoy sharing my experience with my international co-workers and customers and give my best to provide everyone with the finest knowledge of the MRO processes that are reflected in our MRO IT system.”