At a glance

• Lufthansa Group brings together AMOS, AVIATAR, and flydocs
• Unique comprehensive coverage of the digital tech ops value stream
• All digital solutions remain independent but under one umbrella to jointly fast-track customers’ digitalisation

Lufthansa Technik creates a Digital Tech Ops Ecosystem by incorporating Swiss AviationSoftware Ltd. (Swiss-AS) to lead the digital transformation of the aviation industry in technical asset operation. Swiss-AS, the developer of the world-leading M&E/MRO software AMOS, is joining Lufthansa Technik Group. By bringing together AMOS with AVIATAR, the independent platform for Data & Analytics Solutions, and flydocs, the provider of Digital Records & Asset Solutions, under one roof, Lufthansa Technik can now offer an unprecedented digital coverage of the tech-ops value stream: These three solutions are the pillars of the Digital Tech Ops Ecosystem that will create additional value for customers using a customer-centric and collaborative approach.

The three entities remain independent but will enhance collaboration and join forces by connecting the dots between the modularly designed solutions. For the first time there will be comprehensive data coverage along the entire value stream in technical operations. This data, combined with the digital know-how in all three independent solution providers as well as Lufthansa Technik’s engineering expertise will result in completely new offerings, accelerated digitalization, and added value for customers. As a result, the Ecosystem will reduce MRO costs, enhance process efficiency, increase operational stability and aircraft availability, and also optimize asset values.

End-to-end digitalisation with Digital Tech Ops Ecosystem

The Ecosystem has five principles that will benefit the customers: it is open to collaborate and link with customers or external digital solutions, modular to make individual use of parts feasible and it is neutral, meaning, that a customer stays independent of OEMs and MROs. It is also secure, granting customers full control and ownership of their data. Last but not least, the Ecosystem will be seamless to ensure a consistent workflow and data access across solutions.

“We are happy to welcome our experienced and successful colleagues of Swiss-AS to the Lufthansa Technik Group. It makes us proud that the world’s leading M&E/MRO software AMOS becomes a core part of our strategic focus on digital solutions. From now on, AMOS together with AVIATAR and flydocs form the new Digital Tech Ops Ecosystem. By joining forces, we are sending a clear signal that we are dedicated to driving digitalisation along the entire tech ops value stream for the benefit of and together with our customers,” says Dr. William Willms, CFO of Lufthansa Technik.

“We are convinced that AMOS, as a centrepiece of the neutral and independent Digital Tech Ops Ecosystem, can expand its strengths even better together with Lufthansa Technik and its digital Tech Ops solutions. There is great potential for AMOS on its own, but even more so in combination with AVIATAR and flydocs,“ says Dr. Claus Bauer, VP Technical Fleet Management of SWISS, the current shareholder of Swiss-AS.

“While AMOS is the core system in a technical operation’s IT solutions landscape, its unparalleled integration capability is the key to ensure true end-to-end digitalisation across the full value chain. Although AMOS is capable of integrating with any other market player, we believe that a tight alignment with the other Tech Ops Ecosystem solutions enables us to digitalise our customers faster using industry data exchange standards,” says Fabiano Faccoli, CEO of Swiss-AS.

In order to push the Digital Tech Ops Ecosystem, Lufthansa Group has decided to bundle all related activities under one organisational roof. For this purpose, Lufthansa Technik has purchased 100% of Swiss-AS shares from Swiss International Air Lines. Flydocs and AVIATAR are already part of Lufthansa Technik Group.

About Swiss-AS

Swiss-AS is an industry leading M&E/MRO software provider that offers an end-to-end integrated, highly intelligent software suite, designed to cover the entire spectrum of maintenance activities. AMOS, in combination with its mobile package, empowers its large and loyal aviation customer base – ranging from pure operators of all sizes, over major low-cost airlines, flag carriers, and large airline groups to MRO providers – to digitalise and automate their maintenance processes and connect with other industry solutions via the connectivity platform AMOScentral. For more information, please contact marketing@swiss-as.com.

About SWISS

Swiss International Air Lines (SWISS) is Switzerland’s largest air carrier. With one of Europe’s most advanced and carbon-efficient aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. As The Airline of Switzerland, SWISS embodies its home country’s traditional values and is dedicated to delivering the highest product and service quality. The company has also committed to the ambitious climate goals of halving its 2019 net carbon dioxide emissions by 2030 and making its operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world’s biggest airline network.

About AVIATAR

Launched in 2017, AVIATAR is the independent platform for digital products and services developed by
Lufthansa Technik. The platform offers its users digital products ranging from predictive maintenance to
fulfilment and automated solutions. AVIATAR combines fleet management solutions, data science and
engineering expertise to provide a comprehensive range of integrated digital services and products for airlines, MRO companies, OEMs and lessors that seamlessly integrate with physical fulfilment in TechOps and beyond.

About flydocs

flydocs is an asset management solution provider with the aviation industry’s most comprehensive solution for creating value out of aircraft maintenance data. The company offers the tools and expertise that allow all industry stakeholders to drive sustainable innovation to help build the future of the commercial aviation asset lifecycle. Recognised as a global leader in digital records management, flydocs was founded in 2007 and is 100% owned by Lufthansa Technik. With over 300 employees in multiple locations spread across the globe, flydocs is trusted by over 75 airlines, lessors, and MROs to deliver measurable long-term operational and cost efficiencies.

About Lufthansa Technik

With some 35 subsidiaries and affiliates, the Lufthansa Technik Group is one of the leading providers of technical aircraft services in the world. Certified internationally as maintenance, production and design organization, the company has a workforce of more than 20,000 employees. Lufthansa Technik’s portfolio covers the entire range of services for commercial and VIP/special mission aircraft, engines, components and landing gear in the areas of digital fleet support, maintenance, repair, overhaul, modification, completion and conversion as well as the manufacture of innovative cabin products.