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Why Legal Workflows Need to Evolve: Navigating Change in Legal Documentation at Scale

Legal teams aren’t short on expertise; they’re short on scalable content change management solutions. 

Every regulatory update, law revision, or policy amendment sets off a complex chain of document updates, reviews, and approvals, yet many legal workflows rely on manual reviews and outdated technology, simply not fit to handle continuous change across the mix of unstructured formats like DOCX and PDF and structured formats such as XML. Research shows that legal teams spend as much as 11.2 hours per week dealing with document creation and management challenges, with about 6 hours a week wasted on documentation issues, a hidden cost that compounds when legal teams are navigating multiple document versions, formats, and systems. The result is growing operational risk, inconsistencies, and governance models under pressure. 

For legal operations and technology leaders, evolving legal workflows is essential to maintaining control, confidence, and compliance. 

When Poor Change Management Becomes a Risk Multiplier 

Unmanaged content change is one of the most common, and least visible, sources of risk in legal environments. Many legal teams still depend on manual revisions and a patchwork of legacy tools: word processors, spreadsheets, email chains, and static document repositories. While familiar, these tools were never designed for continuous, large-scale content change management. In fact, 90% of “proofread” legal documents still contain errors, emphasizing how traditional content change management practices break down at scale.  

When updates are tracked inconsistently and reviewed using legacy tools, organisations expose themselves to errors that can cascade across multiple documents, systems, and teams. Industry analysis of law firm workflows suggests  document management challenges cost firms approximately 9.8% of their total productivity, translating into less time spent on billable work and more time on administrative overhead. This underscores a critical reality: accuracy at scale cannot rely solely on human effort. As content volumes increase, manual quality control becomes both unsustainable and unreliable.  

What’s needed is a structured, scalable approach, one that treats content change management as a defined lifecycle rather than an afterthought. That shift starts by rethinking how change is detected, processed, and understood across legal documentation at scale.  

Rethinking the Content Change Management Lifecycle 

To manage legal documentation effectively at scale, you need to first rethink content and data change management as a structured lifecycle rather than a series of ad hoc tasks.  Whether teams are working in highly complex enterprise environments or more autonomous, self-managed SME organisations, effective content change governance follows the same core lifecycle, which can be applied through the Find-Decide-Trace Framework. 

1. Find Changes 

The first challenge is knowing what has changed from one version to another. A regulatory update or court decision can impact hundreds, sometimes thousands of templates, precedents, guidance notes, and client-specific variants stored across different systems. For legal teams who need to manually review these large document sets, the whole process is tedious and increases the risk of human error. 

This is where a scalable, high-accuracy content and data change management solution is critical, allowing legal teams to find change across large document sets at speed while maintaining confidence that all relevant differences have been identified. 

2. Decide How Change Should Be Handled 

Once change is detected, legal teams must decide how each change should be handled. At scale, making these decisions manually across hundreds of documents becomes slow and inconsistent. Using the right content change management technology allows legal teams to process change intelligently, supporting rule-based automation while keeping human judgment in the loop for exceptions and high-risk decisions. 

3. Trace and Visualise Change 

 After decisions are made, it is essential to trace how change has been applied. Legal teams need clear, human-readable view into what changed, where it changed, and how it was handled. Manually going through hundreds of pages just to find which section changed is an unnecessary bottleneck that slows down reviews and diverts expert time away from higher-value work. Effective traceability makes change transparent and auditable, enabling faster review, stronger governance, and greater confidence that updates have been handled correctly.  

Real-World Impact: Navigating Change with Confidence 

The value of structured, scalable content change management technology, built around clear principles for finding change, making informed decisions, and maintaining traceability, is already delivering measurable results for legal information providers worldwide. Whether you are managing large volumes of legal documentation internally or migrating vast content libraries from one system to another, robust content change management is critical. Choosing the right technology can drastically accelerate these processes while ensuring the level of precision and reliability that legal environments demand. 

For example, Karnov Group, a leading Nordic legal information provider, used DeltaXignia as part of a large-scale content migration project, successfully merging more than 16,000 XML files into a single, unified source of truth through a fully automated pipeline. By leveraging DeltaXignia’s high-precision content change management capabilities, Karnov was able to validate large volumes of content efficiently and establish a reliable foundation for ongoing updates at scale. 

Another great example of impact is Richard Boorberg Verlag, a long-established German legal publisher, which uses DeltaXignia to manage highly granular structural changes across its vast range of legal publications. This enables Boorberg to process complex updates more efficiently, reduce manual effort, and maintain strict editorial control and governance across evolving content. 

“Quite simply, DeltaXignia Compare saves me time. If you just get a visual result, then you need many, many hours to consume that and understand what’s really going on. With this solution, I can move quickly from detecting issues to deciding how best to resolve them.” – Dr Wolfgang Schindler, Richard Boorberg Verlag 

Ultimately, managing legal documentation at scale requires a fundamentally different approach to change, one that is structured, repeatable, and designed for continuous evolution. DeltaXignia’s role in enabling precision updates, large-scale migrations, and continuous governance demonstrates how the right technology can turn change from a source of risk into a managed, reliable process.  

Built to operate across diverse formats, volumes, and organisational models, DeltaXignia provides a consistent foundation for managing change, whether embedded within complex enterprise systems or used through a more accessible, standalone interface. With upcoming visualisation solutions such as DeltaInsights, even smaller legal teams and SMEs can access the same capabilities of accuracy, visibility, and control, without the complexity of enterprise integration. 

Need Support Managing Change at Scale? 

If your legal teams are struggling to keep pace with regulatory updates, large volumes of evolving documents, or complex review and approval workflows across DOCX, PDF, or structured legal content, you’re not alone. Managing change across legal content demands accuracy, structure, and visibility.  

Get in touch to explore how precision content and data change management can help your organisation reduce risk, improve consistency, and manage legal documentation with confidence at scale

AVIATAR Launches Electronic Technical Logbook with Digital Cabin Logbook in Global First with Air Transat

-Reducing paper and increasing data transparency for more sustainable Tech Ops

-Fast-track implementation: From project kickoff to full fleet go live in under a year

Air Transat, a leading Canadian leisure airline, has reached a major milestone in its digital Technical Operations (Tech Ops) transformation journey by introducing AVIATAR’s electronic Technical Logbook (eTLB), including the newly developed Digital Cabin Logbook, across its fleet of 43 Airbus A321 and A330 aircraft. After receiving Transport Canada’s authority approval for the operation of the eTLB, Air Transat is the first customer worldwide to operate this enhanced digital solution in both cockpit and cabin.

AVIATAR’s eTLB allows Air Transat to eliminate paper-based processes and enhance data transparency across its fleet and crews. It supports both short- and long-haul operations while meeting stringent regulatory requirements. As a fully integrated solution, it synchronizes with AMOS, the world-leading software for maintenance and engineering, and flydocs, global leaders in digital records and asset management. This ensures real-time data flow and conformity in Air Transat’s operations by automating technical dispatch and eliminating transcription errors, while ensuring regulatory compliance through digital signatures and centralized archiving. 

The new Digital Cabin Logbook expands Air Transat’s digital ecosystem to include cabin operations, allowing crews to capture relevant events in flight. Through structured inputs and standardized templates, cabin information can be shared across cockpit and maintenance teams and is synchronized with AMOS. By facilitating a parallel digital workflow, the solution aims to improve data quality, increase operational transparency, and reduce paper-based processes, contributing to greater efficiency and sustainability over time.

Fast-track implementation:  From project kickoff to full fleet go live in less than a year

The project launched in February 2025 and received Authority Maintenance Approval – an important regulatory milestone –along with the release of the final logbook version, in January 2026. Starting with three aircraft in January, Air Transat successfully went live across the fleet at the end of February 2026, supported by a dedicated hypercare phase to ensure a smooth entry into service.

Building on this success, Lufthansa Technik and Air Transat are now exploring further AVIATAR integrations, including Predictive Health Analytics and Condition Monitoring, supporting the airlines’s ambition to become fully paperless in its Technical Operations.

“By choosing AVIATAR’s Electronic Technical Logbook, Air Transat made a forward-looking decision. As the world’s first AVIATAR customer to introduce the Digital Cabin Logbook, this implementation marks a major milestone in extending end-to-end digital aircraft documentation into the cabin,” said Arne Schlossmacher, Head of Sales and Customer Development AVIATAR Americas at Lufthansa Technik. “The close cooperation between the airline’s Tech Ops team, cockpit, cabin and ground crews, and AVIATAR developers made the fast-track implementation period possible. It reflects the strength of our partnership and lays the foundation for further digital solutions across Air Transat’s fleet to support its impressive approach to become fully paperless in Tech Ops.”

“The joint implementation project with the AVIATAR team was highly successful, going live in just eleven months,” said Helene Lormeau, Director Systems Support and Continuous Improvement at Air Transat. “Our teams worked closely with AVIATAR experts through multiple on-site workshops, becoming an active partner in developing and refining the solution. The flexibility of AVIATAR’s eTLB allowed us to meet the needs of a wide range of stakeholders – including Tech Ops, Flight Ops, IT, Training, MCC, and Transport Canada. Strong collaboration, clear communication and disciplined project management were key to the project’s success and laid the foundation for a successful digital transformation.”

Air Transat benefits from Lufthansa Technik’s Digital Tech Ops Ecosystem since 2007

By integrating AVIATAR’s eTLB with Swiss AviationSoftware’s AMOS and flydocs Digital Records Management, Air Transat benefits from all three core pillars, as well as Lufthansa Technik’s Engineering Services of the Digital Tech Ops Ecosystem, as it transitions toward a fully digital environment.

Lufthansa Technik’s Digital Tech Ops Ecosystem is a flexible, multi-application suite consisting of AVIATAR, the independent platform for data and analytics; AMOS, the world-leading software for maintenance and engineering, which Air Transat has been using since 2007; and flydocs, a global leader in digital records and asset management; supplemented by Lufthansa Technik Engineering Services. Each solution operates independently, but is designed to work together seamlessly, offering modular, integrated services through a customer-centric, collaborative approach along the whole value chain of technical operations. The Ecosystem is designed to boost process efficiency, reduce technical operating costs, enhance operational stability, and maximize aircraft availability and asset value across the full lifecycle – including lease transitions.

About Air Transat:

Founded in Montreal in 1987, Air Transat is a leading travel brand voted 2025 World’s Best Leisure Airline by passengers at the Skytrax World Airline Awards. Its program offers access to international destinations, mainly in Europe, the Caribbean, the east coast of the United States, America and North Africa. Air Transat is recognized for its excellent customer service. Its fleet includes some of the most energy-efficient aircraft in their category. Based in Montreal with major hubs in YUL Montréal-Trudeau International Airport and Toronto Pearson Airport (YYZ), it has 5,000 employees with a common purpose to bring people closer together. Air Transat is a business unit of Transat A.T. Inc. (TSX: TRZ). www.airtransat.com

About Lufthansa Technik:

The Lufthansa Technik Group is one of the leading providers of technical aircraft services in the world. Certified internationally as maintenance, production and design organization, the company employs more than 23,000 people in dozens of locations around the globe. Lufthansa Technik offers the full range of services for commercial, VIP and special mission aircraft. The portfolio includes maintenance, repair, overhaul and modification of airframes, engines, components and landing gears, as well as the manufacture of innovative cabin products and digital fleet support.

flydocs announces Go-Live of its Digital Records Management solution for Aeromexico

This alliance augments Aeromexico’s fleet management capabilities with flydocs’ DRM software to help maintain vital records quality, streamline processes, and support proof of compliance throughout the asset lifecycle. With the Onboarding process nearing its completion, it has made a significant impact in growing a strong partnership between Aeromexico, flydocs and AMOS.

About flydocs

flydocs is an asset management solution provider with the aviation industry’s most comprehensive solution for creating value out of aircraft maintenance data. We offer the tools and expertise that allow all industry stakeholders to drive sustainable innovation to help build the future of the commercial aviation asset lifecycle.

Recognised as a global leader in digital records management, flydocs was founded in 2007 and is 100% owned by Lufthansa Technik. With over 300 employees in multiple locations spread across the globe, flydocs is trusted by over 75 airlines, lessors, and MROs to deliver measurable long-term operational and cost efficiencies.

OpenAirlines ISO/IEC 27001 full scope certification

OpenAirlines is proud to announce its ISO 27001 certification, covering the full scope of the company: our software and cloud services, all our data – including the protection and processing of our customers’ data- our offices and infrastructure, and our internal processes and governance.

mark-of-trust-certified-ISOIEC-27001-information-security-management-black-logo-En-GB-1019

Security has always been part of our DNA. ISO 27001 does not mark the beginning of this journey; it formalizes years of work and investment by our teams.  It confirms that OpenAirlines is a trustworthy, long‑term partner, continuously strengthening its practices and working closely with airlines to raise the bar on digital trust in aviation. 

In a context of rising cyber threats, geopolitical tension, and massive digitalization, this certification is a clear commitment to our airline customers, for today and the long term: your critical flight and sovereign data are protected,  and your OpenAirlines solutions will remain resilient and fully operational, even in the event of a cyberattack. 

You might wonder what that means. In this short article, we’ll explain all the things you need to know about our ISO 27001 certification. Let’s start with the basics:

What is ISO 27001?

ISO 27001 is the leading international standard for Information Security Management Systems (ISMS).
It defines how an organization should manage information security through a systematic approach that includes:

  • Identifying and assessing security risks.
  • Implementing appropriate technical and organizational controls.
  • Defining clear roles, responsibilities, and governance.
  • Continuously monitoring, reviewing, and improving security measures.

Unlike a simple “security checklist”, ISO 27001 is a comprehensive management framework that is audited regularly by an independent certification body. It covers people, processes, and technology.

Certification by BSI, a global leader in standards and certificationIn our case, OpenAirlines’ ISO 27001 certification has been issued by BSI (British Standards Institution), a globally recognized and accredited certification body and a long‑standing actor in the development of international standards.

You can verify our certification status directly in BSI’s public database.

Why ISO 27001 matters for airlines:

For airlines operating amid more serious cyber threats, global instability, and an ever‑more digital ecosystem, Information Security is not just an IT issue. It is directly linked to:

  • Operational continuity – Ensuring that digital services and data remain available and reliable to support daily operations.
  • Protection of sensitive data – Safeguarding flight, operational, and commercial information against unauthorized access or misuse.
  • Regulatory and contractual requirements – Meeting increasing expectations from regulators, partners, and customers on data protection and security.
  • Trust in digital transformation – Supporting the adoption of advanced analytics, cloud solutions, and AI with a solid security foundation.

This certification translates into an internationally recognized level of assurance for airlines that rely on our solutions to support their operational performance.  Concretely, this recognizes that:

We systematically identify and manage information security risks
We maintain a formal risk management framework to identify, assess, and treat threats to our systems, data, and operations. Risks are regularly reviewed, documented, and mitigated through appropriate technical, organizational, and contractual controls.

We apply strict access control and segregation of duties
Access to systems and data is granted on a “need-to-know” and “least privilege” basis. Role-based permissions, approval workflows, and segregation of duties reduce the risk of unauthorized access, data misuse, or configuration errors.

We follow formal processes for incident response, business continuity, and change management
Security incidents are handled through documented procedures, from detection and containment to root-cause analysis and corrective actions. Business continuity and disaster recovery plans help us maintain service in the event of a major disruption, and structured change management processes ensure that updates to our systems are tested, reviewed, and controlled.

Our practices are regularly audited and continuously improved
Independent audits verify that our controls are effectively designed and implemented. Findings are tracked and addressed, and we use audit feedback, internal reviews, and customer requirements to continuously improve our security posture.

  Did you know?
 CEFA Aviation is ISO 27001 certified as well. This means both OpenAirlines and CEFA Aviation apply the same internationally recognized standard for managing information security, across software, data and processes. 

UK HEMS operators take control with Web Manuals

Essex & Herts Air Ambulance Trust (EHAAT) has successfully implemented Web Manuals as part of a strategic shift towards operating under its own Air Operator Certificate (AOC).

As one of the UK’s leading Helicopter Emergency Medical Services (HEMS) providers, EHAAT is among a growing number of UK air ambulance charities choosing to manage aviation operations internally. Web Manuals is playing a key role in enabling the transition, supporting compliance with UK Civil Aviation Authority (CAA) and European Union Aviation Safety Agency (EASA) regulations through its unified digital document management system.

Ian Rose, HEMS AOC Management & Transition Adviser, EHAAT, says: “As a HEMS provider, we operate under a unique and demanding set of regulatory and operating conditions. Web Manuals is a superb tool for the creation and ongoing management of our manuals series, which are essential for achieving and maintaining our approvals with the UK CAA and ensuring compliance with both standard commercial and specialist aviation regulations.

“Moving to being an independent AOC gives us the autonomy to control operations, reduce costs and ensure every donation goes further. Web Manuals plays a central role in this transformation.”Ian Rose HEMS AOC Management & Transition Adviser, EHAAT

EHAAT uses Web Manuals to manage and distribute all aviation documentation, including operational manuals, aircraft flight manuals and navigation system user guides. With around 15 readers – predominantly made up of pilots – the tool ensures vital flight information is accessible both in flight via Electronic Flight Bags (EFBs) and on the ground for training and reference.

EHAAT’s Chief Pilot, Andy Moorhouse adds: “Digitalisation is crucial to our organisation. Our medical teams already use digital systems to streamline patient care. With Web Manuals, our pilots now have the same level of efficiency when accessing operational procedures – whether inflight or preparing for the next mission.”

Web Manuals is increasingly supporting UK-based HEMS providers transitioning to independent AOC operations, promising to save costs and improve safety oversight.

Tobias Nilsson, VP Commercial at Web Manuals, says: “As air ambulance services across Europe face increasingly complex regulatory environments, the need for user-friendly digital tools is more important than ever. Our platform is designed to support operators of all sizes, from large airlines to niche, mission-critical services such as HEMS. We’re proud to support the future of compliant flight operations across the world.”

As of 7 November 2025, Web Manuals serves 126 helicopter customers globally, of which 57% are based in Europe. Within this, 55 are special mission or medical operators, with 60% of these headquartered in the region.

From Paperless Maintenance Records to Remote Airworthiness Operations with MRX Systems

For many operators, going paperless has already become the norm.
While this shift has improved traceability and reduced administrative workload, paperless alone is no longer the main differentiator. Today, the value of a digital maintenance system lies in what it enables operationally: accessibility of information, continuity of data and the ability to manage airworthiness without constant physical presence.

In practice, many organisations still face fragmented data, delayed updates or information that is digital but difficult to exploit. Effective airworthiness management relies on more than stored documents: up-to-date aircraft status, immediate access to maintenance history and clear traceability of findings, corrective actions and certifications. The key question is therefore no longer “Are we paperless?” but “Can we access and trust our data when and where it is needed?”

For CAMOs, reliable and structured access to information is essential for daily activities such as fleet monitoring, audit preparation and Certificate of Airworthiness (CofA) renewals. With Blue EYE, airworthiness data is centralized within a single environment, enabling CAMO teams to retrieve aircraft status, maintenance history, CRS, findings and related documentation without relying on physical files or local systems.

This level of accessibility has already enabled remote CofA renewal processes using the system. With all relevant information readily available, airworthiness files can be prepared and reviewed remotely, reducing the need for document consolidation and on-site presence. Rather than a future concept, remote CofA management has become a practical use case demonstrating how a structured digital environment can support regulatory processes.

The reliability of such workflows depends on capturing data at source. Through the eTechlog, flight and technical data is recorded directly by the crew at the time of operation. In parallel, eJobCards allow maintenance technicians to report findings, document corrective actions, attach supporting evidence and sign off tasks directly on the hangar floor. By linking operational and maintenance data to the aircraft in real time, the system ensures continuity from flight operations to airworthiness oversight.

By combining centralized airworthiness management with data captured through eTechlog and eJobCards, Blue EYE enables CAMO teams to move beyond document storage towards truly accessible and actionable information. In this context, paperless is not the end goal, but the foundation for more flexible, efficient and resilient airworthiness management.

Web Manuals scales leadership to support international growth

Malmö, Sweden, 23 February, 2026: Web Manuals is strengthening its leadership team through a series of senior appointments as the company continues to scale globally to meet rising demand for digital documentation management.

Paul Sandström has been appointed chief operating officer (COO) and managing director, assuming responsibility for group-wide operations and management of all the commercial entities of the group. The executive team is further strengthened by co-founder Richard Sandström, taking the strategic role of chief product officer (CPO), Julia Wicksell, stepping into the role of vice president of operations,and Stefan Rinse, who recently joined as chief financial officer (CFO), coming from a long and impressive range of CFO and senior finance roles. Jesper Ekberg also joins as chief technology officer (CTO), bringing extensive senior leadership experience as CTO in two fintech companies, with strong technical knowledge and a proven ability to lead organizations through growth phases.

Martin Lidgard continues as Group CEO, retaining responsibility for overall group strategy, vision, governance, and long-term development.

Paul Sandström, COO and managing director of Web Manuals, says: “As Web Manuals expands across regions and customer segments, our internal structure must evolve accordingly. This new leadership model brings clearer ownership to operations, product, technology, and finances, strengthening how we deliver day-to-day and ensuring we maintain consistency and reliability as digital documentation becomes embedded in aviation operations.”

Martin Lidgard, Group CEO of Web Manuals, adds: “The aviation industry is moving rapidly towards more connected, digital ways of managing operational and regulatory documentation. As digital adoption increases, so do our ambitions for building a high-performing, global team. These appointments strengthen Web Manuals’ offerings and long-term strategic direction, ensuring we continue to support our global community of aviation operators with a platform enabling safe, efficient, and agile operations across the industry.”

Web Manuals supports more than 750 aviation organizations worldwide, including airlines, business aviation operators, and MROs, all increasingly reliant on digital systems to manage documentation and maintain compliance oversight.

About Web Manuals 

Web Manuals specializes in developing digital document management solutions for the aviation industry. It is revolutionizing aviation manuals and regulatory compliance by making the digitization, authoring, and distribution of operational documentation easy and accessible to operators of all sizes. What used to be a laborious manual task is now made simple: the rapid authoring, reviewing, publishing, distribution, and control of an entire manual’s library is now a seamless operation. This brings significant savings in time and administrative costs, while improving regulatory compliance and flight safety.

Web Manuals is rapidly expanding its global footprint. It has more than 750 customers and partners worldwide, and offices in New York, San Diego, Singapore, Sydney, and Malmö, Sweden.

Media Contacts:  
Chiara Balachandran / Rosie Moon / Abby Stewart
8020 Communications  
webmanuals@8020comms.com   
+44 (0)1483 447380
www.webmanuals.aero    
YouTube / Facebook / LinkedIn   

Yonder Partners with airBaltic

Yonder has established a new partnership with airBaltic on management platform, further strengthening the airline’s commitment to safe, efficient, and digitally enabled operations. The partnership will support the airline in streamlining the management of operations manuals, company documents, and OEM revisions while giving crews faster, role-based access to the information they need.

Elevating digital documentation

Yonder will be used to manage the airlines manuals in a structured XML format, leveraging dynamic modular content. This enables pilots, cabin crew, and ground personnel to see only the information relevant to their role and mission, reducing information overload and improving day-to-day usability.

Through automation of OEM manual imports, revision handling, and compliance monitoring, Yonder will help the airline further reduce manual effort in keeping documentation up to date and aligned with regulatory changes. This frees subject matter experts to focus on safety and operational quality rather than repetitive administrative tasks.

Aligned on safety and efficiency

The collaboration underlines a shared focus on operational safety, regulatory compliance, and user-centric design. With Yonder, airBaltic can link documentation directly to regulations, enabling proactive identification and handling changes that impact manuals and company documents.

End users will benefit from Yonder’s intuitive reader, offering offline capability, powerful search, and role-based filters, while ensuring that critical procedures, checklists, and updates are always accessible and up to date – whether in the cockpit, cabin, or on the ground.

“We are thrilled to welcome airBaltic to the Yonder community. From the very first workshops, their team impressed us with how highly motivated and technically up to speed they are. This level of preparation and professionalism contributed significantly to the speed and overall success of the implementation, and it is exactly the kind of partnership that allows smart documentation to unlock its full potential.”

Beat Reusser
Chief Customer Officer, Yonder

About Yonder

Yonder is a smart content management platform that transforms static manuals and regulations into dynamic, role-based content for aviation, airports, and defense organizations. By combining powerful automation for document managers with an intuitive, offline capable reading experience for end users, Yonder enables organizations to manage critical information more efficiently, safely, and in full compliance with regulatory requirements.

About airBaltic

airBaltic (Air Baltic Corporation AS) is the leading airline in the Baltics and one of Europe’s fastest-growing carriers. As a hybrid airline, it leverages the upsides of both traditional network and low-cost carriers. Founded in 1995, today airBaltic operates one of Europe’s youngest fleets, consisting of 52 Airbus A220-300 aircraft, and employs nearly 3 000 people. In 2025, airBaltic became the first European airline to offer free high-speed SpaceX Starlink internet on its flights.

The company is majority-owned by the Latvian state, holding 88.37% of the voting rights, while Deutsche Lufthansa AG holds 10%, and the remaining 1.63% are held by other private shareholders.

UK HEMS operators take control with Web Manuals

Cologne, Germany, 18 November, 2025: Essex & Herts Air Ambulance Trust (EHAAT) has successfully implemented Web Manuals as part of a strategic shift towards operating under its own Air Operator Certificate (AOC).

As one of the UK’s leading Helicopter Emergency Medical Services (HEMS) providers, EHAAT is among a growing number of UK air ambulance charities choosing to manage aviation operations internally. Web Manuals is playing a key role in enabling the transition, supporting compliance with UK Civil Aviation Authority (CAA) and European Union Aviation Safety Agency (EASA) regulations through its unified digital document management system.

Ian Rose, HEMS AOC Management & Transition Adviser, EHAAT, says: “As a HEMS provider, we operate under a unique and demanding set of regulatory and operating conditions. Web Manuals is a superb tool for the creation and ongoing management of our manuals series, which are essential for achieving and maintaining our approvals with the UK CAA and ensuring compliance with both standard commercial and specialist aviation regulations.

“Moving to being an independent AOC gives us the autonomy to control operations, reduce costs and ensure every donation goes further. Web Manuals plays a central role in this transformation.”

EHAAT uses Web Manuals to manage and distribute all aviation documentation, including operational manuals, aircraft flight manuals and navigation system user guides. With around 15 readers – predominantly made up of pilots – the tool ensures vital flight information is accessible both in flight via Electronic Flight Bags (EFBs) and on the ground for training and reference.

EHAAT’s Chief Pilot, Andy Moorhouse, adds: “Digitalisation is crucial to our organisation. Our medical teams already use digital systems to streamline patient care. With Web Manuals, our pilots now have the same level of efficiency when accessing operational procedures – whether inflight or preparing for the next mission.”

Web Manuals is increasingly supporting UK-based HEMS providers transitioning to independent AOC operations, promising to save costs and improve safety oversight.

Tobias Nilsson, Sales Manager – EMEA, Web Manuals, says: “As air ambulance services across Europe face increasingly complex regulatory environments, the need for user-friendly digital tools is more important than ever. Our platform is designed to support operators of all sizes, from large airlines to niche, mission-critical services such as HEMS. We’re proud to support the future of compliant flight operations across the world.”

As of 7 November 2025, Web Manuals serves 126 helicopter customers globally, of which 57% are based in Europe. Within this, 55 are special mission or medical operators, with 60% of these headquartered in the region.

About Web Manuals 

Web Manuals specializes in developing digital document management solutions for the aviation industry. It is revolutionizing aviation manuals and regulatory compliance by making the digitization, authoring, and distribution of operational documentation easy and accessible to operators of all sizes. What used to be a laborious manual task is now made simple: the rapid authoring, reviewing, publishing, distribution, and control of an entire manuals library is now a seamless operation. This brings significant savings in time and administrative costs, while improving regulatory compliance and flight safety.

Web Manuals is rapidly expanding its global footprint. It has more than 750 customers and partners worldwide, and offices in New York, San Diego, Singapore, Sydney, and Malmö, Sweden.

GAMIT Announces ROAM V2: A New Era in Aircraft Records Management

GAMIT, a trusted name in aviation support and a member of the AMAC Aerospace Group, proudly announces ROAM V2, the next-generation platform for intelligent aircraft records management.

ROAM (Records Online Asset Management) has become the backbone of digital records infrastructure for major operators including SAS, Transavia France, Air Tahiti Nui, Condor, Smartlynx. SIAEC, European Cargo, Portugalia and many more commercial and private operators. With the release of Version 2, ROAM sets a new industry standard for automation, data intelligence, and operational efficiency.

ROAM V2 introduces a host of powerful new features designed to transform how airlines, lessors, and MROs manage technical records:

– Enhanced AI Search Engine – delivers lightning-fast document retrieval with improved metadata recognition and OCR layering
– SOC 2 (Type I & II) & ISO 27001 Certified – system has been stress tested against the highest standards and passed successfully
– Dynamic Binder Automation – complete, signature-recognizing binders built automatically for transitions and audits
– Seamless M&E System Integrations – including AMOS, TRAX, ULTRAMAIN, SAP and more…
– New UX Dashboards – customizable, intuitive interfaces tailored to roles across technical, CAMO and QA departments
– RDOC Cloud – the upgraded document classification engine now includes handwriting recognition, mobile upload support and greater scalability
– Dynamic component tracking – Track any component on any asset to see where it is installed while also being able to see documents linked to each component and track their history. New UX enhancement with asset type graphic, allowing you to see the status of installed components as they change.

More information on: https://gamit.co.uk/