Flexible shift and working time models are hot topics among airline and ground handling management. The workload demand fluctuates significantly. Staff scheduling has to cope with unpredictable flight changes and employee absences. A high quality, cost-effective service can only be realized when the complexity of workforce management is mastered. With powerful software conflicts between employee needs and flexible time management can be resolved.

SOLUTION

The Workforce Management solution makes it possible to create the conditions to provide a punctual, flexible handling process including cost control constraints and employees workload balance. All scheduling processes are supported, from the flight schedule driven determination of staffing requirements and capacity planning to creation and modification of the roster.

The solution has been optimized for specific ground handling requirements, has been successfully deployed worldwide for 20 years and is consistently enhanced and developed based upon industry changes and customer feedback.

Using innovative technologies and powerful optimization strategies, it is possible to individually take into account the conflicting goals between cost-efficient staffing, employee needs and high customer satisfaction. The result is the best possible quantitative and qualitative staffing considering the specific objective criteria and restrictions. For further information, please continue to read here.